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Encora

Observability Lead

Encora, San Jose, CA


Important Information

Experience: + 6 years

Job Mode: Full-time

Work Mode: Work from home

Job Summary

As a Observability Lead (1364), you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solutions to meet our business requirements. You will help us accelerate our customers' business results by innovating cutting-edge digital products.

Your responsibilities will include leading and actively participating in the design, development, and delivery of our software projects.

Responsibilities and Duties

  • Technical Leadership: Lead the development and implementation of observability and monitoring solutions in Azure cloud environments.
  • Platform Management: Oversee the monitoring and observability platforms, ensuring they provide effective tooling and visibility.
  • Collaboration: Work closely with the CCoE, development and engineering teams to align observability practices with business needs and technical requirements.


Qualifications and Skills
  • Graduates in systems, networks or related fields with +6 years of experience.
  • Azure Expertise: Deep understanding of Azure cloud services and architecture, with a focus on monitoring and observability tools within the Azure ecosystem, including Azure Monitor, Application insights, etc.
  • Observability Tools: Proficiency in a range of observability tools and platforms, with the ability to integrate these within Azure environments, including third party APM tools such as Datadog, Dynatrace, New Relic, etc.; as well as open-source observability tools such as Prometheus/Grafana, OpenTelemetry, etc.
  • Analytical Skills: Strong analytical and problem-solving abilities, particularly in diagnosing and resolving complex cloud-based issues.
  • Communication: Excellent communication skills, with the ability to articulate technical concepts to a non-technical audience and collaborate effectively with cross-functional teams.


About Encora

Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.