TeleTech
Program Management Analyst, Lead
TeleTech, Reston, VA
Program Management Analyst, Lead
Key Role:
Support a high visibility defense program as a Program Management Analyst and provide management of quality review functions within the Program Management Office (PMO). Plan review of work products, including contract deliverables, conduct highly detailed quality reviews. Coordinate with program leadership, project leads, and other stakeholders for finalizing documents and deliver directly to senior defense clients under the program manager's supervision. Provide support to program's business operations functions, which may include managing program's cost, scope, schedule, risk, and quality delivery of capabilities, services, and deliverables associated with the work. Work with supporting teams, including architects, engineers, data integration, government/military staff, and Agile professionals, to ensure timely and quality delivery of capabilities and services throughout the performance period. Provide input to executive-level reports delivered to the clients on a monthly, quarterly, and annual basis around cost, schedule, scope, and quality metrics and service objectives. Facilitate discussions with key stakeholders on deliverable status, working sessions, technical exchange meetings, and milestone reviews. Develop and maintain program management documentation and visualization tools to support decision-makers. Deliver training and guidance to project leads and project expediters to grow and enhance their expertise in improving program quality.
Basic Qualifications:
Additional Qualifications:
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $75,600.00 to $172,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
EEO Commitment
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
Key Role:
Support a high visibility defense program as a Program Management Analyst and provide management of quality review functions within the Program Management Office (PMO). Plan review of work products, including contract deliverables, conduct highly detailed quality reviews. Coordinate with program leadership, project leads, and other stakeholders for finalizing documents and deliver directly to senior defense clients under the program manager's supervision. Provide support to program's business operations functions, which may include managing program's cost, scope, schedule, risk, and quality delivery of capabilities, services, and deliverables associated with the work. Work with supporting teams, including architects, engineers, data integration, government/military staff, and Agile professionals, to ensure timely and quality delivery of capabilities and services throughout the performance period. Provide input to executive-level reports delivered to the clients on a monthly, quarterly, and annual basis around cost, schedule, scope, and quality metrics and service objectives. Facilitate discussions with key stakeholders on deliverable status, working sessions, technical exchange meetings, and milestone reviews. Develop and maintain program management documentation and visualization tools to support decision-makers. Deliver training and guidance to project leads and project expediters to grow and enhance their expertise in improving program quality.
Basic Qualifications:
- 5+ years of experience in a DoD environment
- 2+ years of experience with business intelligence tools, such as Tableau, QlikView, or Power BI, to support program management functions
- Knowledge of policies and regulations governing marking and handling of documents containing classified information and controlled unclassified information
- Ability to plan and manage deliverable review scheduling, and coordinate with stakeholders to drive timely delivery
- Ability to provide clear guidance and feedback to delivery teams for improving quality of deliverables and other work products
- TS/SCI clearance
- HS diploma or GED
Additional Qualifications:
- Experience with software development or technical work
- Experience performing quality review functions to ensure accuracy, clarity, and overall high-level of quality for a range of contract documents
- Knowledge of software development processes and tools such as Jira or Scrum
- Knowledge of Agile Development or Product Management
- Bachelor's degree
- Project Management Professional (PMP) Certification
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $75,600.00 to $172,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
EEO Commitment
We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.