Software Asset Manager
Fidelity TalentSource, Westlake, TX, United States
Team
As part of Enterprise Infrastructure & Operations Foundational Tools Team, you will partner across Fidelity technology organizations to implement and support industry leading software asset management practices. You will also play a key role in driving the automation and modernization of Fidelity's SAM practices to support the next generation IT Operations, SRE and DevOps!The Role
The Software Asset Manager role supports the day-to-day activities associated with the organization's IT assets, ensuring operational efficiencies and data completeness through the full lifecycle of IT assets across a hybrid environment (multi-cloud and on-prem), including:- Handling key relationships with peer roles across the enterprise, including: Business Application Owners, Service Catalogue Manager, Software Product Owners, and Procurement representatives.
- Accountable to ensure new entitlement purchases, true-ups, and maintenance renewals, including maintenance of contract pricing and negotiated terms.
- Collaborate to ensure licensing contracts are optimized based on usage and predicted consumption.
- Understand impact of maintenance / assurance, support contracts and requirements.
- Leading analysis, design, and requirements for IT SAM process improvements and feature enhancements
- Handle lifecycle stages of software assets from initial request - purchasing, deployment, maintenance - through removal from service.
- Ensuring quality of software asset records within the Asset Management Repository, including Software Discovery Models, Software Product Models and Software Entitlements.
- Discover and establish a full inventory of software deployed.
- Identify and correlate hardware and devices of the deployed software.
- Identify number of licenses, licensing scheme / type, and utilization of each discovered software.
- Identify publishers for whom we do not have full license spend and see high-level where we are non-compliance.
- Identify licensed applications, and identify vendor, count, cost per license, and current license holders. Categorize all license usage: assigned in-use, assigned unused, unassigned, expired.
- Develop and analyze reconciliation reports to resolve required actions to address non-compliant software installations.
- Performing reconciliation by comparing entitlements with discovered software installations to resolve effective license positions for each in-scope publisher.
The Expertise and Skills we're Looking For
- Self-motivated teammate who brings energy, enthusiasm, and intellectual curiosity to the role
- Outstanding execution skills and attention to detail
- Strong quantitative and qualitative problem-solving skills
- Effective in finding opportunities for improvement, prioritizing options, and recommendations
- Experience leading day-to-day operational activities for a Software Asset Management (SAM) program
- Experience managing IT assets throughout their full lifecycle
- Solid understanding of software licensing models, including for large vendors (IBM, Oracle, Microsoft, etc.)
- Experience with asset discovery tools and managing associated data; to analyze and identify potential gaps
- Significant experience with SAM related platforms, tools, and integrations - including ServiceNow SAM and Ariba
- Experience as a member of vendor audit activities, including leading software publisher audits to closure
- Undergraduate degree, or equivalent experience
Dynamic Working
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity Investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
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