Quality Assurance Managers

DescriptionAmerican Express Travel Related Services Company, Inc. seeks Quality Assurance Managers to support the delivery of full-scale modernization of network(s) by building and enhancing the quality framework. Build automation tools to test multiple products including credit, debit, and digital payments products, ensuring alignment with specifications, settings, and quality. Drive overall testing strategy and governance framework and guide cross-functional teams in the execution of end to end functional and regression testing. Define, track, and report quality metrics across the program providing actionable insights to improve quality and time-to-market. Formulate the development of hands-free testing and monitoring tools to ensure desired quality. Position requires a Bachelor's degree or equivalent in Computer Science, Engineering, Information Systems, Chemistry, or a related STEM field, and 5 years of experience with translating complex business needs into technical requirements to meet quality assurance needs in the payment industry. In the alternative, employer will accept 2 years of experience in lieu of a Bachelor’s degree in Computer Science, Engineering, Information Systems, Chemistry, or a related STEM field, and 5 years of experience with translating complex business needs into technical requirements to meet quality assurance needs in the payment industry. Experience also must include a minimum of 5 years of experience with each of the following: Performing test-driven development and automation using CI/CD; Defining capabilities and features in the prioritization, delivery, and deployment of automation tools; Building and managing quality framework and automation tools; Delivering continuous improvement and innovation in quality through all phases of the software delivery lifecycle (SDLC); Running functional, automated, and performance tests, and monitoring defects; Using and implementing network and payment technology and processes for debit/credit processing and operations; Agile methodology and practice; and Java, Jenkins, Jira, Rally, and SQL. Telecommuting is available up to 2 days per week. Any suitable combination of education, training, or experience is acceptable.Job Location: Phoenix, AZ   QualificationsSalary Range: $115,898.00 to $190,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:  to access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI Job Field: TechnologiesSchedule: Full-time