Logo
Trivium Packaging USA Inc.

National Account Manager

Trivium Packaging USA Inc., Youngstown, OH, United States


Account Manager Job ID: 39028 Location: Multiple Locations, National, US Education Level: Bachelor's Degree Location Type: On-site Talent Area: Sales Trivium Packaging is aglobal sustainability leader in metal packagingwith more than 60 locations worldwide, nearly 8,000 employees, and an annualrevenue of approximately 3.0 billion. Trivium serves a diverse range of customers in a variety of end markets such as food, seafood, pet food, nutrition, beauty and personal care, household care, and premium beverages. Trivium wants to shape the industry and has embarked on anambitious transformation journey. In the near term, focus is on building & upskilling the team, deciding where to play & how to win, and increasing financial performance byexecuting the Trivium Business System(commercial, operational, and supply chain excellence). Sustainability is embedded in our materials and in our actions.Trivium has ambitious sustainability targets and focuses exclusively onproducts that are infinitely recyclable. Our company sustainability journey has been awarded with a Platinum medal by EcoVadis, the world's leading rating agent who allocated this award only to the top 1% of the >75000 companies reviewed. Sustainability is embedded in each and every function at Trivium, it's in our DNA. The global head office is at Amsterdam Airport; however, many people work in virtual teams from different countries.Our culture is results-driven, entrepreneurial, informal, and highly multicultural.Our people have a high degree of responsibility. Job Summary: Key responsibilities for the Account Manager are to manage all commercial aspects of assigned customers to achieve Strategic Plan commitments. This person will function as the primary liaison between existing and prospective customers and Trivium Customer Service, Technical, Engineering, R&D, Quality and Operations Personnel. The Account Manager also will have primary account responsibility for other customers where geographic synergies can be realized. Job Duties: * Manage all accounts that are assigned by the overall account and management of the day-to day relationship, including account planning, forecasting, inventory, etc. * Work cross functionally across Trivium internal teams to ensure best in class customer service. * Develop and design a customer centric driven strategy. * Increase long term customer loyalty. * Organize and lead customer collaboration and innovation workshops. * Own the communication and presentation of the Trivium value proposition. * Secure new business by commercializing new projects. * Lead or support long term supply agreement negotiations. * Identify and capture key consumer and market insights, growth opportunities and customer priorities. * Ensures assignments meet established standards and deadlines. * Manage all aspects of new customer acquisition, qualifications and commercialization. * Implement strategic sales plans to achieve corporate objectives. * Prepare and deliver sales presentations to key clients. * Obtain customer requirements and devise timely solutions. * Manage customer expectation in delivering new product solutions. * Recommend product simplification and standardization to eliminate unprofitable items. * Represent company at trade association meetings to promote products. * Prepare periodic customer technical and sales reports showing forecasts, sales volume, potential sales, and areas of proposed client base expansion. * Monitor and evaluate the activities and products of the competition. * Recommend budget, expenditures, and appropr