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EXL Service

Senior Manager Analytics Delivery, Healthcare Payment Integrity

EXL Service, Dallas, TX


Company Overview and Culture

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit http://www.exlservice.com.

About EXL Health

We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue and maximize profitability across the healthcare ecosystem. Technology, data and analytics are at the heart of our solutions. We collaborate closely with clients to transform how care is delivered, managed and paid.

EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid. Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions. With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.

We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.

EXL is hiring a Senior Manager Analytics Delivery, Healthcare Payment Integrity to support our revenue optimization business. In this role, you'll be the driving force behind business metrics that boost our top-line and profitability. You'll craft compelling descriptive reports and build powerful prescriptive analytics frameworks. Your insights will transform complex data into clear, actionable analysis reports that resonate with stakeholders.

As a people leader, you will provide training and guidance to junior team members, fostering their professional development and growth.

Responsibilities
  • Train & mentor junior staff, hold regular cadences with teams, develop attrition management strategy
  • Overall supervision of various technology/business initiatives and deliverables tracking with special emphasis on
    1. Discussions with key stakeholders and product owners to understand requirements and ensure everyone is fully briefed on key deliverables and a win plan for each opportunity
    2. Assembling a core team to translate business requirements into solutions using technology, data and infrastructure
    3. Review of technology roadmap with team members, stakeholders and collaborators to resolve open items within agreed timelines
    4. Monitoring and publishing key insights, milestones, unique and compelling enhancement value proposition and next steps to stakeholders and product owners
  • Facilitate discussions proactively and build senior and strategic relationships through delivery excellence
  • Hold master drafts of artifacts, proposals and presentations after performing final reviews to ensure accurate capture of information
  • Assist with the development of templates related to best practices, improved systems and processes for measuring successes
  • Close cooperation with the global teams regarding knowledge-sharing, technology and business metrices
  • Work independently through prior subject matter expertise in techno-functional consulting and program management
  • Responsible for extracting, building and maintaining useful KPIs and benchmarks related to technology enhancement while working with finance, MIS, technology reporting teams and internal platforms and databases
  • Perform quantitative and qualitative business and data analysis
  • Use digital tools (data, technology, cloud, NLP, etc.) to bring out enhancement on a continuous basis.

Qualifications

Required:
  • 10+ years of experience in analytics delivery and/ or solutioning
  • 8+ years of experience in Solution Creation and Defining Roadmaps
  • 5+ years as a people leader, support staff from hiring through career planning
  • Demonstrated experience in handling ROI frameworks
  • Bachelor's Degree or equivalent experience

Preferred:
  • Knowledge of SAS, Python, SQL, MS Suite required. Azure, SaaS, product (functional and technical) design, digital frameworks
  • Experience with Healthcare Payment Integrity highly desirable
  • Understanding of US Healthcare value chain of Payers and Providers
  • Ability to design data driven solutions and Frameworks (Descriptive and Predictive) from scratch & consult in a leadership capacity on potential Solutions/Storyboards and POCs
  • Excellent written and verbal communication
  • Strong problem solving and analytical skills
  • Strong understanding in business optimization framework and techniques
  • Experience on project management tools


What We Offer
  • EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.
  • From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants.
  • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth.
  • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
  • Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.


EEO/Minorities/Females/Vets/Disabilities

To view our total rewards offered click here -> https://www.exlservice.com/us-careers-and-benefits

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

Application & Interview Impersonation Warning - Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the "Company") for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate's full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

Other details
  • Pay Type Salary
  • Employment Indicator Regular
  • Min Hiring Rate $120,000.00
  • Max Hiring Rate $130,000.00
  • Travel Required Yes
  • Travel % 10
  • Telecommute % 100


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