Quality Assurance Specialist

An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers and developers to ensure QA standards and client satisfaction are delivered. He/She Provides execution of QA tasks with speed and great quality for the overall agility of the QA team.

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Please note that this is a temporary contract with an expected end date of October 31, 2024.

You will:

• Be responsible for the quality of projects based on the requirements and design specifications.
• Responsible for attending meetings providing status, taking notes and providing feedback when needed.
• Be able to communicate test results, issues, and risks found to project team members, project managers, and QA management through the different channels.
• Identify test data
• Create and maintaining comprehensive test plans
• Write and maintaining test cases/scripts
• Create traceability matrix documents based upon project requirements
• Create checklist documentation based upon project requirements
• Perform functional and non functional testing
• Effectively communicating statuses
• Apply industry standard testing methodology, strategies and industry best practices
• Create defect tickets and track issues to resolution
• Report creation and related metrics at different levels when necessary
• Support the team on onboarding co-workers and/or junior staff members
• Be able to execute regression tests based on design specifications and requirements
• Expected to support QA estimations if needed.
• Expected to fully understand project life cycle and industry standards.
• Expected to fully understand testing methodologies
• Expected to ask all necessary questions when tasks, requirements or information isn't clear or missing
• Identify and raise risks
• Be able to work with other team members to ensure the success of projects.
• Be able to analyze and understand details and requirements of projects and tickets.

You have:

• English Proficiency (B2+/C1 reading, writing, and conversation).
• Minimum 2 years of experience in software quality assurance.
• Bachelor's degree in software engineering or related field or equivalent work experience.
• Knowledge of Agile Methodologies for software development
• Experience with component testing in CMS's, ideally AEM
• Experience working with local and offshore teams
• Experience in task management, collaboration. and defect tracking tools such as Jira, Box, Confluence
• Extensive knowledge of Windows or MacOS software
• Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.

You may have:

• ISTQB Certification
• Other QA related certifications
• Knowledge of Photoshop and Adobe Illustrator

What We Offer

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End-of-year closure days (not deducted from vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more...

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [redacted].

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx