Senior Payroll Implementation Consultant - ADP Lyric HCM

This position is posted for future job openings.

ADP is hiring a Senior Payroll Implementation Consultant!

• Do you thrive in a results- driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?
• Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to make your mark?

In this role, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease.. You'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

The nature of what you do every day will not change - your #1 goal is to successfully implement clients on HCM products and services. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of learning opportunities, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You'll provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace. When done successfully, your client satisfaction scores and project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

• Be a True Partner. Are you the ultimate relationship builder?
  o You will partner with clients to truly understand their business and related needs, building long term trust.
  o Become the most credible resource, focused on analyzing the client's existing systems, interface requirements, and business processes.
• Collaborate and Connect. Looking for new ways to peak your business curiosity?
  o Stay informed, and in tune with HCM capabilities, new product features, and functionality challenges that may arise across other work streams.
  o Be a team player who seeks to understand the business and asks questions to other members of the client project team, sales, and client service.
• Think Like a Client, Act Like an Owner. Not afraid to be the owner of your domain?
  o Be confident in recommending and implementing the appropriate solutions to clients, based on their unique needs, and ADPs impressive HCM offerings.
  o Incorporate new processes, tools and approaches when recommending an ADP solution.
• Create and Innovate. Are you the champion of best practices and process improvement?
  o Adopt a life long learner mentality that enables your career to soar by participating in process improvement initiatives, and finding new ways to make the business better.
  o Be the driver of innovation by pioneering new initiatives to enhance the client experience.

TO SUCCEED IN THIS ROLE: Requirements

• At least 5 years of experience working in an implementation or business consulting environment
• At least 2 year of experience working in payroll
• Leverage strong client relationship skills including the ability to influence and guide the client to best solution to help resolve their client needs
• Ability to recognize project risks and proactively partner with the team to document and mitigate
• Ability to demonstrate learning agility and critical thinking skills and apply best practice concepts and experience in new implementation situations
• Excellent analytical skills and time management skills
• Excellent communication skills both verbal and written

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military Experience. We reconginize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications

• Ability to maintain focus and work effectively with multiple demands
• Ability to work both independently to provide solutions to the client and as part of a team to accomplish implementation tasks
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
• Ability to flex communication style and work approach with different audiences
• Proficient in the latest web technologies and working knowledge of various operating systems
• Proficient using Microsoft Office, FinancialForce, and ADP Autopay,
• You have highly-recognized professional certifications, such as: PMP, PHR, SHRM-SCP, CCP, CBP, HCS
• Bilingual in English and Spanish

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Balance work and life. Resources and flexibility to integrate your work and your life more easily.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

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