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NetCracker Technology

Account Director

NetCracker Technology, San Francisco, CA


If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team!  Our culture and collaborative work environment are the keys to our success.  Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.  What’s in it for you?At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology.  We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.What’s the scope of this role?Responsible for identifying, qualifying and advancing opportunities based on their probability and potential value to Netcracker within assigned accounts or territoriesProactively identify ways for Netcracker to bring more value to the client through its software, services, and other assetsDeveloping a thorough understanding of a prospect’s or existing client’s short-term and long-term strategic requirements, goals, and challenges while identifying potentially relevant Netcracker solutionsDeveloping and recommending strategic and tactical sales plans for assigned accountsFully understand the customer's business challenges, culture and environment: specifically market trends, future technology, competition and partners that may affect the customer's businessDevelop a trusted advisor relationship with key client executives and be viewed as a reliable focal point for business and systems issuesLead the commercial discussions with the customer, in alignment with Netcracker business standards and partnering closely with internal stakeholders as it pertains to all contractual agreementsResponsible for achieving annual sales, revenue, and profitability targets identified by Sales LeadershipContinuously educate customers on the value and evolution of the Netcracker product portfolioKeeping Netcracker management informed of sales progress using pipeline tools and internal communication methodsDeveloping unique and differentiated value propositions for Netcracker prospects and existing customersCollaborate with sales leadership and other stakeholders to develop successful sales strategies for each opportunityProviding customer and market intelligence back to Sales, Product Management, Operations, IT, and PMO regarding Netcracker strengths, weaknesses, opportunities and threats based on sales pursuit interactionsWhat skills and experience will you need for this role? Extensive knowledge of the telecommunications industry, particularly BSS, OSS or Cloud technologies. Demonstrated experience in identifying and winning multimillion dollar system integration/technology solution deals and consistently meet or beat sales quotasAbility to build relationships at multiple levels within the client organizationSuccessful examples of full-lifecycle sales experience with complex technical solutionsDemonstrated ability to negotiate win-win agreements with clientsCreative “out of the box” thinker that can identify innovative solutions and sales strategies to achieve differentiation for NetcrackerStrong bias for action and will aggressively pursue opportunities and navigate external and internal obstaclesAbility to analyze data and translate it into professional sales presentationsStrong negotiation skills for creating contractual agreementsCapable of working in a matrixed corporate environmentStrong executive presenceExcellent leadership, written and verbal communication skillWho is Netcracker Technology?We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.Connect with us on LinkedIn and stay up to date on our company news.#LI-RC1