Epic Ambulatory Application Analyst III

Overview

Halifax Health is seeking an Epic Ambulatory Application Analyst III for our IT - Epic Systems Support Team.

Summary

As an Epic Ambulatory Application Analyst III (L3) at Halifax Health, you will serve as the primary support contact for specific Epic applications, playing a crucial role in the organization's operational health and project success. Reporting to the IT Manager and through extensive collaboration with various stakeholders in multiple clinical departments, you will have a crucial role in the transition to Epic. This position involves a mix of operational experience, project management, and organizational skills, ensuring that project teams remain focused and that the Epic system aligns with the organization's business needs.

Job Qualifications

EDUCATION

• A bachelor’s degree is preferred

EXPERIENCE

• Clinical operations experience
• Epic end-user or application support experience
• Experience supporting clinical applications or healthcare environments
• Epic certification is preferred

Job Duties and Responsibilities

• Lead the implementation, build, configuration, maintenance, and optimization of the Epic electronic medical record (EMR) system with a focus on ambulatory, orders, and workflows.
• Guide workflow design, system build, and testing, and tackle technical challenges associated with Epic software.
• Collaborate with cross-functional teams to ensure seamless integration of Epic applications.
• Provide training, support, and troubleshooting for the system and its applications.
• Function as a liaison between end-users, Epic implementation staff, and business stakeholders to ensure system functionality meets business requirements.
• Participate in system upgrades, testing, and modifications based on organizational requirements.
• Maintain regular communication with Epic representatives and participate in project team meetings.
• Prepare reports on how changes may impact other programs.
• Mentor junior analysts and share best practices.

About Us

Recognized as one of the 50 Top Cardiovascular Hospitals™ in the United States by IBM Watson Health™, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks. For more information, visit halifaxhealth.org.