Leidos Holding
SRE Technical Manager
Leidos Holding, Honolulu, HI
Description
More About the Role:
Leidos currently has an opening on the Service Management Integration and Transport (SMIT) Contract for a Site Reliability Engineering (SRE) Technical Manager. This is an exciting opportunity to use your experience and leadership skills to successfully execute the mission of the Navy's largest IT services program. Under the SMIT Contract, the Leidos team is responsible for the core backbone for the Navy-Marine Corps Intranet, including cybersecurity services, network operations, network engineering, service desk, seat support services, and data transport.
We are seeking a highly skilled and experienced SRE Technical Manager to lead our Data Center Site Reliability Engineering (SRE) team. In this role, you will manage a group of talented engineers responsible for ensuring the reliability, performance, and scalability of critical systems across 6-8 SRE Pods. You will work closely with engineering, product, and operations teams to implement best practices in automation, incident management, and system monitoring. This role will focus on both the strategic and operational aspects of site reliability, ensuring that the team meets performance objectives while fostering a culture of innovation and continuous improvement. The SRE Technical Manager will collaborate with the Director of Site Reliability Engineering and is responsible for supporting, migrating, automation and optimization of software development and deployment process, infrastructure as code, and maturing the Site Reliability Engineering program. The manager will mentor and coach lower level technical staff performing collaborative code reviews to strengthen the SRE skills across the teams.
What You'll Get to Do:
• Manage and mentor 6-8 SRE teams (pods) and 60+ FTEs, providing guidance, setting performance expectations, and fostering professional development.
• Work collaboratively with SRE Resource Managers to staff and maintain engineering resources for your SRE vertical teams' reliability and scalability goals.
• Responsible for the P&L across the Data Center Services vertical. Manage the SRE team's resources, including budget planning, tool selection, and infrastructure investments to meet reliability and scalability needs.
• Meet regularly with your team members, participate in performance reviews and interviews, and development planning.
• Oversee the reliability, availability, and performance of critical systems by leading the SRE teams within the data center vertical in implementing monitoring, incident response, and performance optimization strategies.
• Ensure the team adheres to best practices for system reliability, automation, and operational efficiency.
• Drive continuous improvement initiatives by analyzing performance metrics (e.g., SLOs, MTTR, MTBF) and identifying areas for enhancement.
• Collaborate with operations, quality, cybersecurity and other SRE engineering teams to define and enforce Service Level Objectives (SLOs) and manage error budgets.
• Act as a liaison between the SRE team and other departments to prioritize reliability and operational needs in the product development process.
• Collaborate with senior leadership to define the SRE strategy, set long-term reliability goals, and ensure alignment with business objectives.
• Lead efforts to reduce operational toil through automation. Work with the team to build or enhance automation tools that manage infrastructure, monitor systems, and respond to incidents.
• Oversee the development and adoption of Infrastructure as Code (IaC) tools, CI/CD pipelines, and other automation processes.
• Ensure that SRE practices align with organizational security policies and compliance requirements.
• Collaborate with security teams to integrate reliability-focused security practices into the design and operation of systems.
• Ensure systems meet or exceed agreed-upon service levels by proactively addressing potential issues and working with stakeholders to align on reliability expectations.
• Work within a SRE team, collaborating with other Developers, Security, and Operations, to continuously deliver products and increase the value stream for the organization and customers.
• Embrace and champion Agile development processes and adoption to modern Site Reliability Engineering workflows and practices while providing technical guidance to team members and coworkers on best practices.
• Stay up to date on the latest Site Reliability Engineering practices and technologies.
• Strive to provide internal and external customers with excellent customer service and world-class service.
• Resolve most conflicts between timeline, budget, and scope independently but intuitively raise sophisticated or consequential issues to senior management.
You'll Bring These Qualifications:
• Requires BS degree (or equivalent) in Cybersecurity, Information Security, IT, Network Engineering, Computer Science, or related field or Master's with 6+ years of prior relevant experience with 8-10 years of SRE or DevOps experience and at least 4 years in a leader or manager capacity.
• US Citizen with DoD Secret Clearance.
• Minimum of DoD 8570.01 IAT Level II Certification required prior to onboarding and must maintain certification while supporting the SMIT Contract.
• Must be able to support program execution in classified environments and access SIPRNet from an NMCI location on short notice (local travel).
• Exceptional written and oral communication skills including producing technical analysis/reports, presentations and executive level briefings with internal and external stakeholders.
• Ability to review requirements, comprehend, and solution capabilities that satisfy customer requirements.
• Ability to work in a highly collaborative, forward thinking, and innovation-driven environment.
• Proven experience managing teams responsible for large-scale, distributed systems with high reliability and performance demands.
• Strong track record of managing incidents, conducting postmortems, and implementing reliability improvements.
• Experience implementing and managing Agile or DevOps processes, with a focus on continuous improvement, efficiency, and team productivity.
• Ability to lead teams through strategic initiatives such as reliability maturity assessments, process automation, and tooling selection.
• Solid understanding of SRE principles, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgeting.
• Experience with commercial cloud infrastructure deployment environments such as AWS and Azure.
• Strong knowledge of automation tools, CI/CD pipelines, and Infrastructure as Code (IaC).
• Experience with Agile and DevSecOps/SRE concepts and best practices.
• Hand-on experience with Atlassian products (Jira, Confluence, Bitbucket, etc.).
• Experience creating JIRA and/or Azure DevOps workflows, projects, custom configurations.
• Solid experience with integrating/maintaining with various 3rd party CI/CD tools like Jenkins and Gitlab.
• Experience with automated provisioning and configuration tools like Terraform, Cloud Formation, Ansible, or similar technologies.
• Basic Linux skills supporting Red Hat Enterprise Linux (RHEL).
• Working knowledge of the Risk Management Framework (RMF), DISA STIGs.
These Qualifications Would be Nice to Have:
• Previous work experience providing support to the NGEN-NMCI program is highly desired.
• Previous technical people leadership experience of 8 or more FTEs.
• Experience with microservices architecture and distributed systems.
• Familiarity with serverless and event-driven architectures.
• Certification in cloud platforms (e.g., Azure Certified DevOps Engineer).
• Experience in high-growth environments or managing teams during significant scaling periods.
• ITILv4 and Agile SAFe certifications or applicable experience.
Original Posting Date: 2024-11-08While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $108,550.00 - $196,225.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
#Remote
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
More About the Role:
Leidos currently has an opening on the Service Management Integration and Transport (SMIT) Contract for a Site Reliability Engineering (SRE) Technical Manager. This is an exciting opportunity to use your experience and leadership skills to successfully execute the mission of the Navy's largest IT services program. Under the SMIT Contract, the Leidos team is responsible for the core backbone for the Navy-Marine Corps Intranet, including cybersecurity services, network operations, network engineering, service desk, seat support services, and data transport.
We are seeking a highly skilled and experienced SRE Technical Manager to lead our Data Center Site Reliability Engineering (SRE) team. In this role, you will manage a group of talented engineers responsible for ensuring the reliability, performance, and scalability of critical systems across 6-8 SRE Pods. You will work closely with engineering, product, and operations teams to implement best practices in automation, incident management, and system monitoring. This role will focus on both the strategic and operational aspects of site reliability, ensuring that the team meets performance objectives while fostering a culture of innovation and continuous improvement. The SRE Technical Manager will collaborate with the Director of Site Reliability Engineering and is responsible for supporting, migrating, automation and optimization of software development and deployment process, infrastructure as code, and maturing the Site Reliability Engineering program. The manager will mentor and coach lower level technical staff performing collaborative code reviews to strengthen the SRE skills across the teams.
What You'll Get to Do:
• Manage and mentor 6-8 SRE teams (pods) and 60+ FTEs, providing guidance, setting performance expectations, and fostering professional development.
• Work collaboratively with SRE Resource Managers to staff and maintain engineering resources for your SRE vertical teams' reliability and scalability goals.
• Responsible for the P&L across the Data Center Services vertical. Manage the SRE team's resources, including budget planning, tool selection, and infrastructure investments to meet reliability and scalability needs.
• Meet regularly with your team members, participate in performance reviews and interviews, and development planning.
• Oversee the reliability, availability, and performance of critical systems by leading the SRE teams within the data center vertical in implementing monitoring, incident response, and performance optimization strategies.
• Ensure the team adheres to best practices for system reliability, automation, and operational efficiency.
• Drive continuous improvement initiatives by analyzing performance metrics (e.g., SLOs, MTTR, MTBF) and identifying areas for enhancement.
• Collaborate with operations, quality, cybersecurity and other SRE engineering teams to define and enforce Service Level Objectives (SLOs) and manage error budgets.
• Act as a liaison between the SRE team and other departments to prioritize reliability and operational needs in the product development process.
• Collaborate with senior leadership to define the SRE strategy, set long-term reliability goals, and ensure alignment with business objectives.
• Lead efforts to reduce operational toil through automation. Work with the team to build or enhance automation tools that manage infrastructure, monitor systems, and respond to incidents.
• Oversee the development and adoption of Infrastructure as Code (IaC) tools, CI/CD pipelines, and other automation processes.
• Ensure that SRE practices align with organizational security policies and compliance requirements.
• Collaborate with security teams to integrate reliability-focused security practices into the design and operation of systems.
• Ensure systems meet or exceed agreed-upon service levels by proactively addressing potential issues and working with stakeholders to align on reliability expectations.
• Work within a SRE team, collaborating with other Developers, Security, and Operations, to continuously deliver products and increase the value stream for the organization and customers.
• Embrace and champion Agile development processes and adoption to modern Site Reliability Engineering workflows and practices while providing technical guidance to team members and coworkers on best practices.
• Stay up to date on the latest Site Reliability Engineering practices and technologies.
• Strive to provide internal and external customers with excellent customer service and world-class service.
• Resolve most conflicts between timeline, budget, and scope independently but intuitively raise sophisticated or consequential issues to senior management.
You'll Bring These Qualifications:
• Requires BS degree (or equivalent) in Cybersecurity, Information Security, IT, Network Engineering, Computer Science, or related field or Master's with 6+ years of prior relevant experience with 8-10 years of SRE or DevOps experience and at least 4 years in a leader or manager capacity.
• US Citizen with DoD Secret Clearance.
• Minimum of DoD 8570.01 IAT Level II Certification required prior to onboarding and must maintain certification while supporting the SMIT Contract.
• Must be able to support program execution in classified environments and access SIPRNet from an NMCI location on short notice (local travel).
• Exceptional written and oral communication skills including producing technical analysis/reports, presentations and executive level briefings with internal and external stakeholders.
• Ability to review requirements, comprehend, and solution capabilities that satisfy customer requirements.
• Ability to work in a highly collaborative, forward thinking, and innovation-driven environment.
• Proven experience managing teams responsible for large-scale, distributed systems with high reliability and performance demands.
• Strong track record of managing incidents, conducting postmortems, and implementing reliability improvements.
• Experience implementing and managing Agile or DevOps processes, with a focus on continuous improvement, efficiency, and team productivity.
• Ability to lead teams through strategic initiatives such as reliability maturity assessments, process automation, and tooling selection.
• Solid understanding of SRE principles, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgeting.
• Experience with commercial cloud infrastructure deployment environments such as AWS and Azure.
• Strong knowledge of automation tools, CI/CD pipelines, and Infrastructure as Code (IaC).
• Experience with Agile and DevSecOps/SRE concepts and best practices.
• Hand-on experience with Atlassian products (Jira, Confluence, Bitbucket, etc.).
• Experience creating JIRA and/or Azure DevOps workflows, projects, custom configurations.
• Solid experience with integrating/maintaining with various 3rd party CI/CD tools like Jenkins and Gitlab.
• Experience with automated provisioning and configuration tools like Terraform, Cloud Formation, Ansible, or similar technologies.
• Basic Linux skills supporting Red Hat Enterprise Linux (RHEL).
• Working knowledge of the Risk Management Framework (RMF), DISA STIGs.
These Qualifications Would be Nice to Have:
• Previous work experience providing support to the NGEN-NMCI program is highly desired.
• Previous technical people leadership experience of 8 or more FTEs.
• Experience with microservices architecture and distributed systems.
• Familiarity with serverless and event-driven architectures.
• Certification in cloud platforms (e.g., Azure Certified DevOps Engineer).
• Experience in high-growth environments or managing teams during significant scaling periods.
• ITILv4 and Agile SAFe certifications or applicable experience.
Original Posting Date: 2024-11-08While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range: Pay Range $108,550.00 - $196,225.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
#Remote
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.