Program Specialist

Summary This Program Specialist position at the Central Arkansas Veterans Healthcare System will be assigned to the Chief of Staff's Office and are under their direct supervision. The Central Arkansas Veterans Healthcare System consists to serve Veterans across the staff of Arkansas including all the Community Outpatient Based Clinics. Responsibilities Duties include but are not limited to: Provides oversight of the daily operations of the assigned PENTAD members office. Serves as subject matter expert for all administrative processes, providing guidance and training on administrative policies, procedures, and common rules of written correspondence. Draft's memorandums, coordinates conferences, including preparation of agenda, notification of participants, and arranging luncheons and similar matters. Oversees processes to ensure a smooth flow of communication between the leadership and staff. Provides education on administrative policies and procedures as needed to hospital staff. Establishes work priorities; organizes flow Page 2 of 4 of clerical and administrative processes to meet deadline conflicts and duplications. Other duties as assigned Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday through Friday, 7:30 am - 4:00 pm, (subject to change based on the needs of the agency) Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD047930 and PD047940 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/27/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05 and for a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: For GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience with Timekeeping. Experience using office automation programs such as Microsoft office including excel. Experience with scheduling and managing calendars, making travel arrangements and transcribing minutes for meetings. NOTE: This experience must be supported by your resume to be creditable and must include job title, duties, month and year start/end dates AND hours worked per week OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed one (1) full year of graduate level education OR have a bachelor's degree with superior academic achievement. This education must have equipped me with the knowledge, skills and abilities to perform the duties of the position at this grade level and is in a field directly related to the position. NOTE: Official/unofficial transcripts must be submitted with your application or your application will not be reviewed. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have some specialized experience equivalent to at least the GS-5 grade level but less than one year, and you have some graduate level education but less than one year. You must compute the percentage of the requirements that you meet, and the total is at least 100% of the requirement for the GS-7 grade level. (Transcript AND Details of your work history must be provided in your resume; failure to supply sufficient details may result in not meeting the basic requirements for this position). For GS-9 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Specialized experience would typically include, but are not limited to: Experience with Timekeeping. Experience using office automation programs such as Microsoft office including Excel. Experience with scheduling and managing calendars, making travel arrangements and transcribing minutes for meetings. Experience with Customer Service and Interpersonal Relations dealing with Veterans, Families, Hospital Employees and Executive leadership teams. NOTE: This experience must be supported by your resume to be creditable and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: I have successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Official/unofficial transcripts must be submitted with your application or your application will not be reviewed. Education cannot be credited without documentation.. OR, Combination: Applicants may also combine education and experience to qualify at this level. ccessfully completed some graduate level education (in excess of the first year or 18 semester hours) and some specialized experience equivalent to at least GS-7 grade level but less than one year, to meet total experience requirements for this position. I have computed the percentage of these requirements that I meet, and the total is at least 100%. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. (Transcript AND Details of your work history must be provided in your resume; failure to supply sufficient details may result in not meeting the basic requirements for this position). You will be rated on the following Competencies for this position: Customer Service (Clerical/Technical) Education and Training Leadership Oral Communication Preferred Experience: Able to type at least 65 words per minute Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work in sedentary. No special physical qualifications required. It requires sitting, walking, bending and carrying light items such as books, papers, and files For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.