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The IMAGINE Group

Mailing Machine Operator

The IMAGINE Group, Charlotte, NC, United States


At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovative teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let’s Imagine a better way together.

Position Summary:

Performs manual and machine operator tasks related to the operation of mailing machine equipment on the production floor during the

assigned time frames, and following postal regulations and procedures, to the established quality standards.

Second Shift: 2:30PM - 10:30PM

Essential Functions and Responsibilities:

  • Perform advanced set up on equipment and may be assigned work of a more complex nature, including the operation of inkjet systems, matching/camera systems and high-speed inserters.
  • Perform proper machine start-up and shut down procedures.
  • Complete jobs scheduled for the assigned equipment according to the job ticket within the established time frames for each job with minimal supervision.
  • Check and verify job components against job sample, along with other key information and indicators.
  • Create/produce client Signoffs or samples.
  • Maintain, complete, and verify paperwork for each production run documenting: production run counts, make-ups, postal information, meter readings, and other production logs as directed by supervisor.
  • Check accuracy of paperwork pertaining to job, including counts, tray tags, box labels, samples, and seeds.
  • Sort, tray, strap and prepare finished mail pieces in compliance with U.S. Postal regulations.
  • Track job costs/production hours as applicable
  • Perform maintenance to department equipment.
  • Contribute to safety goals by maintaining a clean, clutter-free workplace, report potentially unsafe conditions and ensure that the department meets and exceeds safety requirements.
  • Meet productivity and quality standards by completing work in a timely and accurate manner.
  • Work overtime as needed.
  • Other duties as assigned.
Mandatory Qualifications:
  • High school diploma or equivalent.
Preferred Qualifications:
  • One plus years of experience working in printing, manufacturing, distribution and/or fulfilment.
  • Experience in set up and operating mailing equipment (MCS, Pitney Bowes, Bell, and Howell)
  • Experience using a pallet jack.
  • Knowledge and Skills:
  • Basic computer skills including email, basic mouse, keyboard, and menu navigation.
  • Ability to apply written instructions to machine set-up.
  • Basic math skills including addition, subtraction, multiplication, division, and measurement.
  • Ability to communicate/understand basic written and verbal instructions.
  • Experience in set up and operating mailing equipment (MCS, Pitney Bowes, Bell, and Howell)
  • Must be able to learn how to operate a pallet jack.
Physical Requirements:
  • Frequent reaching, bending, climbing, kneeling, crouching, and stooping.
  • Frequent standing for prolonged periods of time
  • Frequent walking
  • Ability to lift, pull, push up to 50 pounds.
  • Ability to visually inspect all work for defects.
  • Manual dexterity for repetitive work


The national pay range for this role is $16.50 to $24.00/hourly. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission, or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.

Imagine is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Diversity and Inclusion are not just a checked box, it is a critical part of our commitment to deliver innovative solutions to our clients and provide a great place to work for our entire Imagine family. We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply.