Resiliency LLC
Lab Manager with food safety laboratory lead/supervisory exp
Resiliency LLC, Minneapolis, MN
What you will be doing:
- Supervise laboratory operations to maintain quality, efficiency, and turnaround time on lab work.
- Ensure timely and accurate responses to customer questions or concerns to maintain our high level of customer service.
- Serve as the hiring manager for the laboratory.
- Ensure that all personnel receive timely reviews and have promotional and/or professional development goals.
- Manage laboratory financials to ensure profitability.
- Work with the Laboratory team to be ISO 17025 compliant and ensure that the Corporate Quality Management System is correctly employed.
- Ensure the laboratory is clean, sanitary, well organized and that building/equipment maintenance operations are performed.
- Maintain the Laboratory Safety Program at all times.
- Supervise non-routine projects per client request and as assigned.
- Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends.
- Periodically review and visually audit laboratory staff to ensure compliance with methods.
- Communicate directly with clients on laboratory capability, results, pricing, and related topics.
- Travel is required.
- Perform other duties as assigned.
- Authorized for method verification.
- Supervision and oversight of 5 - 30 incumbents dependent on Lab volume.
- Preferred BS/MS Degree in Microbiology, Chemistry, Food Technology, or related field.
- Experience with technical procedures or governmental regulations preferred or pursuing or equivalent work experience.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.