Deloitte
Business Analyst
Deloitte, Jersey City, NJ
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Business Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.
Our operate services within CTO include:
Required
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Work you'll do/Responsibilities
- Experience designing and implementing functional systems and data in a structured process.
- Ability to research data definition, usage and flow to gain expertise in existing systems.
- Ability to create new business processes and data usage to promote efficiency.
- Ability to multi-task and prioritize assigned tasks / projects with minimal assistance.
- Expert troubleshooting skills to investigate resolve and escalate problems. Identifies need for technical assistance to help in problem resolution.
- Expert knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.
- Expert to learn evolving firm reporting technology platforms (Tableau, BI tools)
- Proficient understanding of data warehouse concepts.
- Diagram highly complex business processes, data flow and architecture for new systems and data
- Create highly complex business cases to provide cost effective solutions.
- Follow highly complex data flow to interpret source of information in support of new systems and data.
- Proactively drive change to systems based on business system impact analysis.
- Serve as functional lead in technical implementation of agreed upon solutions.
- Decisions made based on highly complex business system impact analysis and involve business process or data flow recommendations and may impact firm systems.
- Business process redesign decisions are generally made in collaboration with divisional stakeholders and have a high risk on Firm performance.
- While there are no direct people responsibilities, leading others across the firm to accomplish tasks and meet deadlines will be required.
- This position requires a deep understanding of how enterprise systems interact with one another and impact firm operations and initiatives.
- Ability to create project plans or execute pre-existing plans.
- Ability to summarize highly complex business cases, system information and concepts and clearly communicate to firm leadership.
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.
Our operate services within CTO include:
- Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement
- Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products
Required
- Bachelor's Degree preferably in Computer Science, Engineering, Management Information Systems, or equivalent work experience
- 4+ years of experience as a Business Analyst in IT or related fields, with a proven track record of gathering and documenting business requirements.
- Proficiency in using a variety of techniques to gather and document business requirements, including interviews, surveys, workshops, and use cases.
- Knowledge of system integrations and the ability to assess their impact on business processes and requirements.
- Excellent communication and interpersonal skills, with the ability to bridge the gap between technical and non-technical stakeholders.
- Knowledge of system integrations and the ability to assess their impact on business processes and requirements.
- Excellent communication and interpersonal skills, with the ability to bridge the gap between technical and non-technical stakeholders.
- Limited immigration sponsorship may be available.
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Role is remote
- Familiarity with the ServiceNow platform, particularly in the context of IT Service Management (ITSM), is highly desirable.
- Experience in user acceptance testing and quality assurance processes.
- Strong analytical skills and the ability to work with data to derive meaningful insights.
- Analytical/ decision making responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent communication skills
- Ability to deliver technical demonstrations
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.