Insight Global is hiring: Data Entry Specialist in Louisville

An employer is looking for a Data Entry Specialist for a contract opportunity based out of Louisville, KY. This specialist will join a large organization and assist with the upgrade equipment efforts for their customers and must ensure that all details are accurately recorded. On a daily basis they will work out of a ticketing system to load the information and will be the main point of contact for the customer engagements whether that is through phone or email. They will also request access to site locations and will ensure the directions are ironed out for the field technicians to begin work at the scheduled appointment. In order to be successful in this role a candidate needs to have strong documentation, organization and customer service skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

1+ year of experience in a data entry role
Strong organization and attention to detail skills
Proficient working with MS Office - Word, Excel and OneNote
Strong customer service experience

Nice to Have Skills & Experience

Salesforce experience

Technical background

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.