CAPPS, Inc.
Texas Student Data System Product Owner (Systems Analyst V) Job at CAPPS, Inc. i
CAPPS, Inc., Austin, TX, United States
Job Description
Mission: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.
Core Values:
•We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students.
•We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.
•We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.
•We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.
New hires, re-hires, and internal hires will typically receive a starting salary between the posted minimum and the average pay of employees in their same classification. Offers will be commensurate with the candidate's experience and qualifications and will thoughtfully consider internal pay equity for agency staff who perform similar duties and have similar qualifications. The top half of the posted salary range is generally reserved for candidates who exceed the requirements and qualifications for the role. The maximum salary range is reserved for candidates that far exceed the required and preferred qualifications for the role.
About Office of IT
The Office of Information Technology works closely with all agency divisions to implement innovative technology solutions in a cost-efficient manner that supports the goals and priorities of the Texas Education Agency. The Office of IT provides efficient technology solutions and stellar customer services to internal staff, 20 Educational Service Centers, and 1,200-plus public-school districts and charter schools. The following services are provided by IT: leadership on IT initiatives; guidance on security/policy issues; new application development/enhancements; software acquisition; technical support; assistance with technical sections of purchasing documents such as Request for Information (RFI), Request for Offers (RFO), Request for Proposals (RFP); and oversight on the data collection process which helps to support and improve outcomes for all of Texas' 5 million-plus students.
Position Overview
This position will serve as the Texas Student Data System (TSDS) Product Owner for assigned TSDS data collections and for future initiatives in the Customer Relationship Division for the Office of Information Technology at the Texas Education Agency. This role is critical for improving school outcomes by supporting TSDS which is the principal data collection system for the state of Texas public school system including products for state and federal data reporting requirements.
This position performs advanced (senior level) computer systems analysis work for the TSDS data collections.Responsible for the oversight of software changes for assigned TSDS data collections. Work involves the planning, prioritization, analysis, monitoring, and configuration of critical features of the system and ability to effectively mentor others. Requires the comprehensive understanding of user requirements, design, and technical implementations to ensure the customer needs are met.
This position works under minimal direction with considerable latitude for the use of initiative and independent judgment. Provides leadership, training, testing, support, and guidance to the TSDS Product Owner team. This system analyst will plan, assign and/or coordinate the work of others and performs related work and other duties as assigned.
Flexible work location within the state of Texas may be considered for qualified candidates.
Please note that a resume and tailored cover letter are required attachments for applying to this position. Incomplete applications will not be considered.Applicants who are strongly being considered for employment must submit to a national criminal history background check.
Essential Functions
Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.
1. Product Owner: Oversees the planning, design, development, implementation, testing, support, and maintenance of the Texas Student Data System (TSDS); serve as a product owner of one or more TSDS applications to prioritize and provide business guidance on software changes to satisfy customer and agency needs
2. Systems Analysis: Coordinates with stakeholders to identify system requirements, develop implementation strategies, and solve complex problems for TSDS data collections to ensure stakeholder requirements are met; coordinates and/or tests and diagnoses TSDS applications to ensure the quality of TSDS data submissions
3. Data Analysis: Effectively understands the Texas Education Data Standards (TEDS) to provide technical direction and business guidance prior to the implementation of software changes as a result of legislative mandates, system/data standard upgrades, or stakeholder requests
4. Communication: Effectively communicates with internal and external stakeholders to include the development, review and/or approval of assigned TSDS training materials, support resources, presentations and governance proposals as a result of legislative mandates or stakeholder requests; conducts internal and external presentations to the project stakeholders
5. Technical Support: Provides advanced troubleshooting and analysis to effectively provide tier 3 technical support to our customers through the TSDS Incident Management System (TIMS); coordinates and/or participates in the User Acceptance Testing (UAT) of system requirements to ensure the needs of TSDS stakeholders are met
Qualifications:
Minimum Qualifications
•Education: Graduation from an accredited four-year college or university
•Experience: At least five (5) years of experience in systems analysis and design work.
•Substitution: Education and experience may substitute for one another on a year-for-year basis.
Other Qualifications
•Proven experience in implementing, testing and troubleshooting software solutions
•Possesses functional knowledge of Agile methodology for software development and a high-level understanding of data querying and SQL
•Experience with Jira and/or other Application Lifecycle Management (ALM) tools
•Proficient knowledge of the Ed-Fi methodology and data standard, including JavaScript Object Notation (JSON) and Application Program Interface (API)
•Exceptional skill in coordinating, analyzing and solving complex problems with rapidly changing information and processes
•Ability to effectively make decisions daily and escalate to management, when necessary.
•Proven skill organizing, scheduling, and leading meetings
•Demonstrates exemplary written and oral communication skills to support and train technical and non-technical users
•Works well under pressure making responsible decisions using superior project and time management ability
•Available to work in remote and in-office environments and work outside the normal work hours to accommodate other duties or tasks assigned
As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference.
To review the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State's Position Classification Plan (provided by the State Auditor's Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military "occupational category" that corresponds with the state classification in this job posting title.
This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.
No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted. Please add "capps.recruiting@cpa.texas.gov" and "@tea.texas.gov" to your safe senders list to ensure you receive email notifications from our talent acquisition team and/or hiring division regarding your candidacy.
Mission: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.
Core Values:
•We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students.
•We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.
•We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.
•We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.
New hires, re-hires, and internal hires will typically receive a starting salary between the posted minimum and the average pay of employees in their same classification. Offers will be commensurate with the candidate's experience and qualifications and will thoughtfully consider internal pay equity for agency staff who perform similar duties and have similar qualifications. The top half of the posted salary range is generally reserved for candidates who exceed the requirements and qualifications for the role. The maximum salary range is reserved for candidates that far exceed the required and preferred qualifications for the role.
About Office of IT
The Office of Information Technology works closely with all agency divisions to implement innovative technology solutions in a cost-efficient manner that supports the goals and priorities of the Texas Education Agency. The Office of IT provides efficient technology solutions and stellar customer services to internal staff, 20 Educational Service Centers, and 1,200-plus public-school districts and charter schools. The following services are provided by IT: leadership on IT initiatives; guidance on security/policy issues; new application development/enhancements; software acquisition; technical support; assistance with technical sections of purchasing documents such as Request for Information (RFI), Request for Offers (RFO), Request for Proposals (RFP); and oversight on the data collection process which helps to support and improve outcomes for all of Texas' 5 million-plus students.
Position Overview
This position will serve as the Texas Student Data System (TSDS) Product Owner for assigned TSDS data collections and for future initiatives in the Customer Relationship Division for the Office of Information Technology at the Texas Education Agency. This role is critical for improving school outcomes by supporting TSDS which is the principal data collection system for the state of Texas public school system including products for state and federal data reporting requirements.
This position performs advanced (senior level) computer systems analysis work for the TSDS data collections.Responsible for the oversight of software changes for assigned TSDS data collections. Work involves the planning, prioritization, analysis, monitoring, and configuration of critical features of the system and ability to effectively mentor others. Requires the comprehensive understanding of user requirements, design, and technical implementations to ensure the customer needs are met.
This position works under minimal direction with considerable latitude for the use of initiative and independent judgment. Provides leadership, training, testing, support, and guidance to the TSDS Product Owner team. This system analyst will plan, assign and/or coordinate the work of others and performs related work and other duties as assigned.
Flexible work location within the state of Texas may be considered for qualified candidates.
Please note that a resume and tailored cover letter are required attachments for applying to this position. Incomplete applications will not be considered.Applicants who are strongly being considered for employment must submit to a national criminal history background check.
Essential Functions
Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.
1. Product Owner: Oversees the planning, design, development, implementation, testing, support, and maintenance of the Texas Student Data System (TSDS); serve as a product owner of one or more TSDS applications to prioritize and provide business guidance on software changes to satisfy customer and agency needs
2. Systems Analysis: Coordinates with stakeholders to identify system requirements, develop implementation strategies, and solve complex problems for TSDS data collections to ensure stakeholder requirements are met; coordinates and/or tests and diagnoses TSDS applications to ensure the quality of TSDS data submissions
3. Data Analysis: Effectively understands the Texas Education Data Standards (TEDS) to provide technical direction and business guidance prior to the implementation of software changes as a result of legislative mandates, system/data standard upgrades, or stakeholder requests
4. Communication: Effectively communicates with internal and external stakeholders to include the development, review and/or approval of assigned TSDS training materials, support resources, presentations and governance proposals as a result of legislative mandates or stakeholder requests; conducts internal and external presentations to the project stakeholders
5. Technical Support: Provides advanced troubleshooting and analysis to effectively provide tier 3 technical support to our customers through the TSDS Incident Management System (TIMS); coordinates and/or participates in the User Acceptance Testing (UAT) of system requirements to ensure the needs of TSDS stakeholders are met
Qualifications:
Minimum Qualifications
•Education: Graduation from an accredited four-year college or university
•Experience: At least five (5) years of experience in systems analysis and design work.
•Substitution: Education and experience may substitute for one another on a year-for-year basis.
Other Qualifications
•Proven experience in implementing, testing and troubleshooting software solutions
•Possesses functional knowledge of Agile methodology for software development and a high-level understanding of data querying and SQL
•Experience with Jira and/or other Application Lifecycle Management (ALM) tools
•Proficient knowledge of the Ed-Fi methodology and data standard, including JavaScript Object Notation (JSON) and Application Program Interface (API)
•Exceptional skill in coordinating, analyzing and solving complex problems with rapidly changing information and processes
•Ability to effectively make decisions daily and escalate to management, when necessary.
•Proven skill organizing, scheduling, and leading meetings
•Demonstrates exemplary written and oral communication skills to support and train technical and non-technical users
•Works well under pressure making responsible decisions using superior project and time management ability
•Available to work in remote and in-office environments and work outside the normal work hours to accommodate other duties or tasks assigned
As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference.
To review the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State's Position Classification Plan (provided by the State Auditor's Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military "occupational category" that corresponds with the state classification in this job posting title.
This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.
No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted. Please add "capps.recruiting@cpa.texas.gov" and "@tea.texas.gov" to your safe senders list to ensure you receive email notifications from our talent acquisition team and/or hiring division regarding your candidacy.