Customer Service Job at Abbott in North Chicago

Title: Customer Service

Location: North Chicago, IL

Duration: 3+ Months (Possibility of extension)

Responsibilities :

• Fluent in French and English (verbal and writing)
• This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
• 3 - 5-year experience required.
• Takes inbound or places outbound calls to provide information to customers.
• Utilizes a database to retrieve customer or company information.
• Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
• Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
• Can organize and handle calls with speed and accuracy.
• Can work with complex computer applications and resource materials.
• Can use multiple operating environments (Windows, DOS, Mainframe).
• Required to have skills in the following PC software products, Lotus Notes, Excel, MS Word

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.

• Published on 25 Oct 2024, 7:14 PM