NESCO Inc is hiring: Customer Service Representative in Bedford

Office Administrator and Customer Service Representative

Job Description
We are seeking a highly organized and customer-oriented individual to fill the role of Office Administrator and Customer Service Representative. This position requires a combination of strong administrative skills, excellent communication abilities, and a dedication to providing exceptional customer service.

Responsibilities:
dministrative Duties:

• Manage and maintain office systems, including filing, record-keeping, and inventory control
• nswer and direct phone calls, respond to emails, and provide general administrative support
• Oversee office supplies and shop safety equipment, ensuring adequate stock levels
• Maintain a clean and organized office environment

Customer Service Duties:

• Greet and assist customers in person, by phone, or via email
• Provide information and resolve customer inquiries and complaints promptly and efficiently
• Process vendor transactions, including payments and returns
• Maintain accurate customer records and databases
• Identify and address customer needs and concerns
• Contribute to a positive and professional customer experience

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.