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Crescens

Business Analyst Job at Crescens in Windsor Locks

Crescens, Windsor Locks, CT, United States


Job Title : Business Analyst
Location: Hartford, Connecticut
Duration: 12+ Months
Type: Contract

Job Description:

Experiences Required for This Role

Grant Administration - Domain expertise in the following required:
  • Understanding of the entire grant administration process, from discovery and initial proposal submission to award management and compliance reporting
  • Familiarity with the various stages of grant evaluation, budgeting, and fund allocation
  • Knowledge of regulatory requirements, documentation, and reporting obligations associated with grants administration
  • Ability to collaborate with various stakeholders, including government agencies, program managers, and grant applicants, to ensure seamless adoption and effective utilization of digital grants platform

Requirements Analysis - At least 5 years of experience and use cases with the following:
  • Evaluating business processes and user needs •
  • Anticipating requirements, uncovering areas for improvement, and developing and implementing solutions •
  • Effectively communicating your insights and plans to technical and non-technical audiences, including crossfunctional team members, stakeholders, and management •
  • Prioritizing requirements based on product roadmap, business needs, and technical feasibility •
  • Navigating complex stakeholder relationships, competing resources, and priorities

Requirements Documentation - At least 3 years of experience and use cases with the following:
  • Conducting meetings and presentations to share ideas and findings •
  • Documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria

Solution Testing - At least 2 years of experience and use cases with the following:
  • Ensuring solutions meet business needs and requirements
  • Performing user acceptance testing
  • Classifying and documenting defects

Digital Platforms, Tools and Discipline - At least 2 years of experience and use cases with the following:
  • Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
  • Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
  • Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
  • Staying up to date on the latest process and IT advancements to automate and modernize systems

Knowledge, Skills, and Ability

Business Analysis
  • Exceptional analytical and conceptual thinking skills
  • The ability to influence and determine acceptable solutions with stakeholders
  • Advanced technical and documentation skills
  • Fundamental analytical and conceptual thinking skills
  • Reporting and presenting
  • A track record of following through on commitments
  • Excellent planning, organizational, and time management skills
  • A history of leading and supporting successful projects Performance in Complex Situations
  • Communication and collaboration with state-wide partners
  • Clearing challenges for team members
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Ability to juggle multiple project workstreams Team Building
  • Supporting teammates' skills and behaviors development and delivery
  • A balance between strong domain expertise and flexibility
  • Prioritization, organization, and triage in an independent environment
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Ability to maintain strict confidentiality
  • Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications

Other Desirable Skills
  • A bachelor's or master's degree in business or related field
  • 5 years of business analysis or a related field.
  • 2 years of user-centered design
  • 2 years of user research and analytics
  • 1 year of customer relationship management platforms such as Salesforce1 year of web content management platforms such as Sitecore
  • 1 year of cloud-based services and solutions such as Azure