Business Process Analyst Job at Insight Global in Stamford

Pay Rate: 45-50/hr
Insight Global is hiring for a Business Process Analyst to sit onsite in Stamford, CT for a large, telecommunications company. This Business Process Analyst will be joining the Customer Operations organization specifically within the Business Integration team. This is a team supports the organization's strategy for both mobile and cable programs, mapping out the processes, and ensuring the documentation & solution aligns with that of the team/ team goals. On a day-to-day basis, this analyst will be working alongside other analysts on new project roadmaps to understand metrics, ensuring the reporting accuracy using MicroStrategy, and making sure after process launches, that the strategy and solution align with that of the teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

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Telecom Experience
Experience using MicroStrategy for reporting
- Lean Six Sigma Certification
3+ years of Business Analyst Experience
Strong experience with Business Process Management Notation (BPMN): a way of documenting flows
Strong experience using MS Visio and Jira
Bachelor's Degree