Technical Business Analyst Job at ID Logistics in Duluth

About Us:

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.

Position Overview:

We are seeking a skilled Technical Business Analyst with expertise in integration to join our team. In this role, you will play a key part in implementing and supporting new warehouse fulfillment and logistics clients, ensuring seamless integration and compliance.

Key Responsibilities:

Integration and Support

• Provide application support, including troubleshooting, issue resolution, and direct interaction with end users, while effectively communicating with management.
• Proactively gather, analyze, and document requirements for data mapping, workflows, and logical processes, ensuring seamless integration with client systems.

Project Leadership and Coordination

• Oversee key integration processes, including the receipt, compliance, translation, and performance of all B2B/A2A transactions (e.g., X12, XML, JSON, flat files, database-based).
• Lead efforts to develop and maintain comprehensive documentation, communication materials, and resources in collaboration with ID Logistics stakeholders.

Vendor and Stakeholder Collaboration

• Work closely with third-party vendors to create and refine data maps and business processes supporting both new and evolving business requirements.
• Collaborate with business teams to define the scope of work and ensure clear requirements for project completion.

SDLC Participation and Analysis

• Engage in release planning and coordinate activities across the SDLC to ensure timely and accurate delivery of integration-focused solutions.
• Conduct Gap Analysis to assess the feasibility, impact, and potential of integration modifications.

Training and Mentorship

• Develop and maintain training materials and systems documentation to support the integration team's ongoing development.
• Provide guidance and mentorship to junior team members, fostering a collaborative and high-performing environment.

Safety and Compliance

• Uphold all company safety standards and contribute to enforcing safety protocols as needed, ensuring a safe working environment.

Why Join Us?

• Innovative Environment: Work in a forward-thinking company that values creativity and continuous improvement
• Career Growth: Opportunities for professional development and career advancement within a growing organization
• Inclusive Culture: Be part of a diverse team that values respect, collaboration, and inclusivity
• Competitive Compensation: Attractive salary package range of $90,000-$105,000 (based on individual experience) plus bonus with benefits including health, dental, and vision insurance, 401(k) matching, and more

If you are a results-driven Technical Business Analyst professional with a passion for change and a desire to make a significant impact, we would love to hear from you. Apply today to join ID Logistics!

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Minimum Requirements:

• Bachelor's degree or college diploma in Information Technology, Logistics, or a related field preferred.
• 3+ years as a Technical Business Analyst, preferably within the Supply Chain industry
• Strong hands-on experience with X12 EDI
• Proficient in data mapping design and SQL queries usage
• Hands-on experience with Warehouse Management Systems (WMS)
• Self-motivated and thrives in an independent work environment

Preferred Qualifications:

• Warehousing or 3PL industry experience is preferred
• Experience with XML integration
• T-SQL experience