Insight Global is hiring: Business Systems Analyst in Cleveland

Insight Global is looking for a Business Systems Analyst for one of their top clients. This individual will be responsible for writing and refining business requirements for clinical and financial applications 60% of the time to ensure they align with organizational needs. Additionally, they will assist team members with project tasks and accurately document processes to keep all project details organized. This individual will serve as a liaison between business units, development teams, and support teams. The remaining 40% will be spent solely supporting healthcare systems and projects including server maintenance, troubleshooting, and handling all support escalations. This role requires strong problem-solving skills, effective communication, and the ability to prioritize tasks.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

4+ years of experience with systems administration or technical support
Experience gathering and writing business requirements
Active Directory experience
Experience supporting Windows servers

Nice to Have Skills & Experience

Scripting experience using PowerShell or SQL
Familiarity with healthcare systems or HIPPA
ImageNow administration experience
Bachelor's degree in Computer Information Systems or related field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.