Business Analyst - IAM Job at Insight Global in Phoenix
Insight Global, Phoenix, AZ, United States
Under moderate supervision, regularly demonstrate creative problem solving while contributing to the documentation, planning and implementation efforts of small project teams to deliver solutions to business problems. Works on moderately complex issues and helps implement solutions by coordinating the efforts of a small team, defining solutions independently or collaborating with senior process and technical resources. Daily activities will include: documenting solutions in clearly understood language and, often, visually; communicating personal task status to project stakeholders; deconstructing moderately complex problems to help find simple solutions; collaborating with project teams to define workplans; and training, coaching and advising end uon solution use. Some latitude to set objectives, priorities and timelines that may impact department or individual work groups, often collaborates with managers and/or functional site leaders and has some interaction with external colleagues.
SHIFT: 8-5 pm or 7-4 pm / M-F
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Required Skills & Experience
Education and Experience:
Bachelor's degree; OR
Associates degree and Five (5) years of experience managing technical solution implementations; OR
High School diploma or equivalent and Five (5) years of experience managing technical solution implementations.
Knowledge, Skills & Abilities:
Communication
o Produce communication plans and RACI charts
o Produce informative status reports to project stakeholders and direct supervisor
o Explain project goals and business requirements
o Trusted technical advisor capable of participating in early-initiation meetings for business initiatives.
Process Analysis
o Capable of deconstructing a business process into system workflows and decision trees
o Capable of translating a business process into system requirements
o Facilitates sessions with unrelated teams to break down business process, identify gaps and define options to remediate.
o Strong understanding of technology platforms and strategy and can align solutions to them.
Implementation
o Defines and manages identity & Access Management (IAM)
o Implementations on small or minor projects
o Can explain, coach, and advise end uon proper configuration and system usage
Nice to Have Skills & Experience
Preferred qualifications that you would like the candidate to have but, are not necessary to perform the essential functions of the position.
Education and Experience:
Successful internship experience and completion with focus on applicable business processes, IT services and/or technology solutions.
Experience with Microsoft Online (O365/M365) environment including SharePoint, Teams, OneDrive, Forms, Whiteboard, Delve, Word, PowerPoint, and Excel.
Experience with Active Directory (AD), Azure Active Directory
Familiarity with IAM concepts and best practices
Experience Working in Agile project management methodology and Agile teams and working with Developers, Architects, and Business Customers.
Experience working directly with stakeholders to identify, analyze and gather solution requirements.
Experience analyzing business processes and using requirements to develop common data models.
Experience with data analysis and manipulation.
Experience with Visio and project management software (MS Project, Planner, DevOps).
Understands and demonstrates Freeport Edge principles and behaviors.
1. Work with the custom, packaged, business intelligence, and operations platform project teams to define project solutions, effort, and timelines. Ensure system analysis designs and process maps are documented and communicated with project stakeholders. 40%
2. Analyze business and systems needs in terms of functional and technical requirements. Align solutions to MIS strategy. Work closely with project stakeholders to define business-centric requirements and evaluate available and/or custom system solution options. 40%
3. Collaborates with internal and external teams to define process improvements. Works with process owners, understands tactical and strategic plans to support operations. Provides project-specific input to help create the overall strategic roadmap for a domain. 15%
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.