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Crane Worldwide Logistics

Regional Business Process Analyst Job at Crane Worldwide Logistics in Houston

Crane Worldwide Logistics, Houston, TX, United States


Essential Job Functions

    • Industry experience within international supply chain
    • Transportation knowledge including:
      • Standard procedures for direct, back to back, consolidations and gateways cargo movement
      • Industry standard documentation requirements including hazmat and limited liability risk
    • Highlighting improvement opportunities by region, station, carrier, client or vertical with recommended digital solutions to alleviate issues or improve productivity, efficiency and data quality
    • Collaboration with Global Process Managers and Application Product Owners to identify digital solutions for:
      • Training and workflow gaps
      • Global Trade Compliance risks
      • Pricing or financial leakage
      • Carrier allocation misalignment or consolidation opportunities
      • Data quality concerns impacting reporting or client visibility
    • Collecting country level business requirements including, but not limited to:
      • Export and import compliance
      • Documentation standards
      • Local language translations
      • VAT or tax requirement setup
    • Review of unique client and regional business cases that may require system configuration or custom solutions
    • Analysis, proposal and procedural documentation of regional or country level customizations that conflict with global standards
    • Testing and implementation of standards and enhancements for global cargo movement including best practices, workflow improvements and training content (work instructions, videos, live demos/workshops, procedural documentation, etc.)
    • Close collaboration with the Digital Products Field Trainers for global and regional alignment of training curriculum, new hire onboarding and operational application certification
    • Post go-live troubleshooting, onsite and virtual training, ongoing regional and station support
    Other duties as assigned


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills & Abilities
  • Excellent communication skills; Ability to convey ideas effectively, listen intently, develop strong training content, and drive adoption across functions and teams.
  • Ability to deal with ambiguity-given an open-ended task, can achieve great work with minimal supervision.
  • Self-motivated and goal oriented with strong organization skills and an excellent attention to detail.
  • Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
  • Good research skills to find reliable and relevant content, including introducing new technologies in teaching.
  • Technical competence; have comfortability in using modern technology to develop training content
  • Experience in working with end users to elicit and document requirements.
  • Empathy for end users - craft intuitive workflows that improve user experience.
  • Strong collaboration and teamwork skills in a small setting, as well as across different geographic locations.
  • Ability to focus on high quality work while under pressure; drive short-term actions that are consistent with long-term goals.
  • Advanced knowledge of MS Office, Visio and backlog management tools.
  • Expert knowledge of project management principles and practices.
Education & Experience
  • Bachelor degree
  • 2+ years of experience as a Product Manager or relevant work experience
  • Experience with organizational learning and development program delivery
  • Experience working in a global multi-cultural environment
  • Experience in the Logistics industry preferred
  • Familiarity with eLearning development tools such as Camtasia, Adobe Captivate, or similar is a plus
  • Proficient with MS Office or related office suite software
Certifications & Licenses
  • Professional certification may be required in some areas
Physical Requirements
  • Talking, hearing and using hands to operate computer equipment
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Job may require extended sitting or standing, use of standard office equipment.
  • Job may require extended sitting or standing, use of standard office equipment.
WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
  • Potential to earn a quarterly bonus


Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)