Business Analyst - Patient Experience Portal Job at Insight Global in Titusville

Our client is looking for a Lead IT Business Analyst to join their Patient Solutions IT Organization. This position will be tied to a massive enterprise replatforming effort to move their patient experience platform to Salesforce Health Cloud. This particular role is focused on their Patient Portal workstream leveraging Salesforce Experience Cloud. The Sr. BA will be working with the System Integrator's dev teams to author user stories and acceptance criteria, and act as a liaison between the partner and the business. Exceptional Agile, JIRA, and User Story documentation is required

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

5+ years' experience as an Agile/Scrum Team Business Analyst supporting an enterprise IT organization

Demonstrated success in project management and/or SDLC approach

Deep experience with Agile, Jira, and User Stories

Proven experience leading technology initiatives related to Service Cloud, Health Cloud, and/or Experience Cloud

Pharmaceutical/Life Sciences background preferred

Nice to Have Skills & Experience

Experience Cloud Project Experience

Knowledge of APIs and Integrations

Technical Salesforce Background

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.