Business Analyst, OTS - Global RAD Operations Job at Amazon in Nashville

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you would like to help us build the place to find and buy anything on-line, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization is growing globally to improve our responsiveness to our customers.

We are looking for a Business Analyst with strong technical skills to develop data visualizations and build automation solutions that drive business decision-making and process improvements. The ideal candidate will leverage advanced analytical and statistical skills, possess deep knowledge of BI solutions, and have a passion for delivering impactful business insights.

Key job responsibilities

- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance

- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems

- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions

- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies

- Build and manage related key performance indicators (KPIs) to measure, control, and benchmark reporting processes

- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities

- Support cross-functional teams on the day-to-day execution of the existent program implementation

- Generate complex queries to dive deep on process issues

Basic Qualifications

- Bachelor's degree or equivalent

- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

- Experience with data visualization using Tableau, Quicksight, or similar tools

- Experience with SQL

- Experience defining requirements and using data and metrics to draw business insights

Preferred Qualifications

- Experience in working with databases, ETL and SQL in a business environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.