ISP/OSP Administrative Assistant Job at Ripple Fiber in Indian Trail

Salary: $40,000-$45,000/year

ISP/OSP Administrative Assistant | Ripple Fiber

We are looking for an ISP/OSP Administrative Assistant to join our growing team in Charlotte.

About Ripple Fiber

Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving people’s lives. Our technology has proven successful in other countries around the world and has provided ease of access to more opportunities from an education, entertainment, and employment perspective.

 

We have achieved the above by providing faster, more stable fiber internet connection, providing each user with their own bandwidth without needing to share with anyone else. Simply put, the capacity of fiber is a lot faster than copper and is the internet of the future.

 

Our aim is to provide this internet access to over 3 million homes over the next 7 years, across various states.

About our Culture

We are a dynamic fast growing, fast paced, innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.

About the Role

The ISP/OSP Administrative Assistant will be responsible for providing administrative support to the ISP/OSP operations team.  The ideal candidate will have a strong background in customer service, office administration, and computer skills. Excellent collaboration and communication skills are a must. 

 

Responsibilities:

 

• Schedule routine meetings and maintain records
• Keep track of next steps and assigned tasks
• Break complex projects into simpler tasks while setting goals that are achievable within reasonable timeframes
• Be the point of contact for all participants involved in the project
• Create and manage workflows
• Manage schedules for the assigned location
• Arrange assignments
• Prepare action plans
• Analyze simple reports
• Provide routine updates on projects to team members
• Schedule site activities
• Order office supplies
• Maintaining a filing system
• Providing general support to visitors
• Maintain confidentiality of sensitive information
• Assist with special projects as requested
• Provide support to executive staff when needed
  

 

Qualifications: 

• Previous experience in customer service or an administrative position required
• Previous experience working in Telecommunications or other utilities industry highly preferred
  
• Experience with Microsoft Office products (e.g., Outlook, Word, Excel)
  

 

We offer a competitive salary, comprehensive benefits package (including 401k packages), various perks and opportunities for growth and development. If you believe you are a fit from a role and culture perspective, please submit your resume, along with a cover letter for consideration.

 

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.