Warehouse Supervisor Job at Birdseye Solutions in Dallas

COMPANY OVERVIEW:

Birdseye Solutions is a North American leader in remote video monitoring, security, and facility supervision. With more than 500 professionals dedicated to making the world a safer place, the global company specializes in accident prevention, operational protocol enforcement, and putting property theft offenders and miscreants behind bars.

As one of the fastest growing tech-enabled surveillance companies, Birdseye has revolutionized the way large logistics facilities are secured and supervised. The company has carved out a unique market niche in the logistics space where it’s supported by a loyal enterprise customer base that includes many Fortune 500’s. 

With its rapid growth over the past decade, the company has established a very strong platform foundation with unlimited growth potential. The Birdseye team delivers a world-class customer service experience that is upheld by its ICARE culture philosophy. 

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Role Overview:

We are seeking a proactive and detail-oriented Inventory/Warehouse Supervisor to oversee all aspects of warehouse inventory management, asset maintenance, and warehouse operations related to CCTV and network infrastructure installations. The ideal candidate will be responsible for ensuring efficient management of stock, picking, packing and shipping inventory, maintaining warehouse organization, and managing assets such as vehicles and surveillance trailers. This role is critical to the smooth operation of our installation projects and requires hands-on management of inventory flow, equipment health, and general warehouse logistics.

Key Responsibilities:

Warehouse Organization and Maintenance

• Shipping and Receiving: Timely and accurate receiving of incoming shipments and picking, packing and shipping of outgoing orders. Ensure accuracy in receiving and shipping documentation, matching purchase orders and invoices.
• Warehouse Cleanliness and Organization: Maintain a clean, organized, and safe warehouse environment at all times. Implement organization systems (e.g., labeling, shelving) to ensure that all materials are easy to locate and access.
• Logistics Coordination: Collaborate with internal teams (e.g., procurement, project management) to ensure timely delivery and shipment of materials to job sites. Optimize transportation schedules to reduce downtime and project delays.

Inventory and Stock Management

• Inventory Forecasting and Management: Maintain optimal inventory levels by forecasting demand based on project timelines, installation schedules, and historical usage trends. Ensure stock of all critical components is readily available, including CCTV cameras, DVRs/NVRs, cables, power supplies, network switches, and other network infrastructure materials.
• Stock Accuracy: Perform regular stock counts and audits to ensure inventory accuracy, including cycle counts, full counts, using our perpetual inventory system.
• Inventory Control: Ensure the warehouse is free of obsolete or unused inventory. Implement procedures for identifying and removing redundant stock while maintaining required operational levels.
• CCTV RMA Management: Oversee the management of Return Merchandise Authorizations (RMAs) for defective CCTV products. Ensure timely returns, repairs, or replacements, and maintain detailed records of all transactions.

Asset and Equipment Management

• Property and Equipment Maintenance: Track, monitor, and manage all company-owned assets, including tools, equipment, and project materials. Coordinate regular inspections and preventive maintenance of all equipment to ensure operational readiness.
• Network Infrastructure Monitoring: Monitor and maintain existing network infrastructure within the warehouse facility to ensure reliable communication and connectivity. Work with IT support to resolve any network-related issues promptly.

Reporting and Documentation

• Inventory Reporting: Create and maintain accurate reports on stock levels, usage trends, and order forecasts. Provide regular reports to management on inventory status, shortages, or overstock risks.
• Compliance: Ensure that warehouse practices comply with safety standards and regulatory requirements. Conduct regular safety checks and audits.

Qualifications:

• Experience:3-5 years of experience in inventory management, warehouse operations, or a similar role.
• ERP Knowledge: Prior experience with ERP systems is required, NetSuite experience preferred. Familiarity with receiving orders, picking, packing and shipping fulfillments.
• Technical Knowledge: Familiarity with CCTV equipment, network hardware, installation tools and basic knowledge of network infrastructure are strong assets.
• Organizational Skills: Strong ability to manage multiple tasks, organize warehouse spaces efficiently, and maintain detailed inventory records.
• Communication Skills: Effective written and verbal communication skills for liaising with vendors, contractors, and internal teams.
• Problem-Solving: Demonstrated ability to troubleshoot issues related to stock discrepancies, RMA processes, and equipment maintenance.
• Computer Skills: Proficient in inventory management software, Microsoft Excel, and basic networking software tools. ERP system experience with NetSuite is preferred.

Work Environment:

• This role requires on-site presence in the warehouse with possible occasional travel to job sites for inspections or inventory deliveries.
• Ability to work in a warehouse environment with regular lifting, moving and packing of products

This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check - where applicable). Certain roles may also require testing.

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