RESTAURANT RUNNER-SPORTS BAR Job at Boyd Gaming in St Charles

What would I be doing?:

POSITION SUMMARY

The Restaurant Runner is responsible for providing superior service to both the internal and external guest. The Runner is also responsible for keeping the guests supplied with appropriate dishware, flatware, food, beverage and paper products.

Responsibilities:

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Provides superior customer service, positively effects interactions with guests and team member, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers
• Always find solutions to guests problems. Use the guests name when appropriate. Thank the guest and invite him or her back.
• Provides superior guest service, positively affects interactions with guests and team members, and has the capacity to deal with difficult guests in all types of business conditions and the ability to work harmoniously with team members.
• Cleans tables and sets with clean dishes, napkins, silverware, glassware and condiments.
• Attends to guests needs/requests, i.e., refilling beverages, condiments.
• Checks and stocks clean dishes, napkins, silverware, glassware and condiments in the dining area from time to time during shift to ensure availability of these items.
• Works as a member of crew, ensuring soiled dishes are removed from dining areas, tables and server areas and delivered to the appropriate cleaning area in the kitchen.
• Ability to transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages
• Is attentive to the needs of guests in a polite and helpful way.
• Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
• Ability to move effectively and efficiently throughout the areas.
• Ability to stand throughout an eight-hour shift.
• Ability to communicate effectively with guests and all levels of team members.

What are we looking for?:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• Ability to carry and stock all necessary items and lift up to 50lb.
• Ability to move effectively and efficiently throughout the areas.
• Ability to stand throughout an eight-hour shift.
• Ability to communicate effectively with guests and all levels of team members.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Must be 16 years of age

What would it be like to work at this property?:

Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

Ameristar Casino St. Charles is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.

Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301

What would it be like to be a Boyd Gaming Team Member?:

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company VisionBoyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.