Account Manager

Descript is looking for a passionate and driven Account Manager. As our first dedicated Account Manager, you will help build the foundation for our future larger team. You will play a key role in supporting and advising our top customers while sharing key learnings with our leadership teams. You are a proactive go-getter who is passionate about the use of video solutions within businesses, and you have the ability to manage a large portfolio of accounts while growing business strategically. What You’ll Do Actively work to maintain strong relationships with Descript’s existing Enterprise customers and expand their usage. Identify and create expansion opportunities to increase Descript adoption to other teams, departments, and business units. Drive executive-level relationships with our Enterprise customers. Be held to quota and responsible for delivering Enterprise revenue expansion and renewal targets while mitigating churn and contraction through the renewal process. What You Bring Strong ability to identify and understand a customer’s pain points and business goals and develop solutions. Tenacious and curious attitude with your approach to expansion strategy within complex Enterprise-sized organizations. You’re able to help figure out and build the playbook rather than relying on executing an existing, well-defined playbook. You can deal with ambiguity in a scrappy manner. Ability to create executive-level relationships in a marquee customer base. Familiarity with and enthusiasm for creator-oriented tools in video, audio, and AI. The total compensation range for this role is $138,000 - $190,000/year. Equity is accounted for separately. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above. J-18808-Ljbffr