Solution Architect

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Senior Solution Architect to help us sell CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities • Represent PTP CX services and solutions to clients and partners, which includes client meetings and field events such as conferences and seminars • Work with customers to identify business and technical requirements • Architect and scope solutions which meet business and technical requirements • Present solutions and conduct demonstrations • Create proposals and respond to functional and technical elements of RFIs/RFPs • Collaborate with sales, partners and internal teams to provide clients with CX solutions Requirements • Ideal candidate must be self-managed with a proven track record in professional services and software sales • 5 years of speech-based IVR development experience • Knowledge of IVR and speech standards (VoiceXML, SRGS, SISR, MRCP) • Knowledge of contact center infrastructure • Experience with large contact center implementations • Strong presentation skills • Excellent verbal and written communication skills • Available to travel • BS in Computer Science or Information Systems is strongly preferred Salary is DOE and is extremely competitive.