Manager Client Relations

What future do you want to create? At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work. Equipped with the skills, solutions and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future. Our culture is grounded in collaboration and inclusivity; we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work. A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing. Let's create your tomorrow WHY JOIN HAYS Be part of the team We're driven to work hard but know when to have fun. We call it the Hays spirit. You'll experience this motivating energy in every part of our global team, and an inclusive environment where you can be yourself. Feel set up to thrive We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed. Go further in your career Our scale and expertise mean you have access to a variety of progression opportunities. We give you firm foundations for your career, and the speed you can move forward is determined by your performance. Work at the leading edge Joining Hays means joining a business that's going places. We're transforming the way we do things, and shaping the future of the world of work, so if you thrive in a fast-paced environment, Hays is the place to be. OUR VALUES BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING Your new team Join our high-performing IT Account Management team comprised of professionals from diverse cultures and backgrounds, including top-producing Hays Recruitment and Sales professionals with experience from our global businesses. We enjoy working together in a high-pace, relentless, sales driven environment while also taking part in various social events like team lunches, team bonding activities, and happy-hours to celebrate team and individual success. Your new role: Fee generation and headcount accountability for own desk in the technology industry. Hire, train, develop, and retain Key Account Managers to drive productivity and growth. Support the implementation and commitment to Hays initiatives and strategic priorities. Instill cultural management within the team - values, vision, standards, and expectations for high performance. Drive service delivery through execution of fundamentals and leading by example. Drive net fee and headcount growth. Provide strategic guidance, working with Account Managers to ensure they have a targeted client portfolio and are developing these to ensure long term strategic relationships. Remain current and aware of market trends, competitive landscape, industry information and best practices. Participate in ongoing professional development opportunities with Learning & Development. Actively showcase and live HAYS values/vision/standards and expectations for high performance. What you will have: 3 years in team management including new business development, client expansion, and account management in the technology recruitment industry. Ability to juggle a high volume of clients. Proven track record in developing new hires, people development and management. Passionate about cultivating and maintaining relationships with high level clientele. Driven to succeed. Experience in setting, monitoring, and reviewing goals and objectives. Demonstrated ability in business development and candidate generation. Self-motivated to meet and exceed goals and expectations. Ability to lead from the front, utilizing fundamentals as a role model. Excellent communication skills; able to influence and inspire. Demonstrates the Hays values: Expert, Passionate About People, Insightful, Innovative & Ambitious What you will get: We offer base compensation of $55,000-$70,000 (dependent on experience) plus a manager override bonus of 2%, plus an uncapped commission plan from 20-25%. Hybrid/flexible schedule (3 days a week in the office, 2 days a week in the office for top performers) PTO starting at 22 days, 2 floating holidays and 2 volunteer days. Our top producers have the opportunity to earn UNLIMITED PTO. Competitively priced medical, vision and dental plans to choose what works best for you. 401K with guaranteed match and fast-paced vesting schedule. Initial and continuous training & support from Learning & Development for your professional growth. What you need to do now: Excited yet? If you're already itching to take the next step to achieving your career goals, apply now. More about us Hays is the world's leading recruitment experts. Last year we placed 80,000 people in permanent jobs and over 250,000 people in to temporary roles globally. We employ over 13,000 recruiting experts in 32 countries with opportunities for growth, leadership and travel. And enjoy an unrivalled position as the number most followed staffing company on LinkedIn, with over 6 million followers. For us it starts with people. By combining years of hands-on experience with global and local expertise, we deliver tangible insights that help move our customers forward. We challenge the status quo in our ways of working, our technology and tools, and how we envisage the future of stronger, fairer, more inclusive working environments for everyone. Everyone is welcome here. We care deeply about diversity, equity, and inclusion (Search "Hays Our Promise" to read more). We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. We have active employee resource groups which you can tap into from day one including the Pride Network, Black Excellence Network, WE Lead (for female leaders), and other employee resource groups supporting Veterans, Neurodiverse individuals, South Asians, and individuals interested in Sustainability. We have a very active relationship with Think Big for Kids who we support with their work of supporting youth engagement. You will be given in-depth training around different DE&I topics, which we believe are not only important for us, but for our clients and our candidates. At Hays, we foster a culture of inclusion. We want to hear from you. You are welcome here. Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.