Director of Communications, Mayor's Office / Operations Manager III

THIS IS A NON-CIVIL SERVICE POSITION MAYORS OFFICE OF COMMUNICATIONS DIRECTOR OF COMMUNICATIONS, OFFICE OF THE MAYOR POSTING DATE: October 15, 2024 SALARY RANGE: $111,478-$183,868 BACKGROUND CHECK Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. PROBATION All persons, including current City employees, selected for this position must complete a mandatory 6-month probation. The incumbent will assist the Mayor, the Chief of Staff, and other senior administration officials in developing a comprehensive and proactive communications strategy for the City of Baltimore. The Director has bottom-line responsibility for ensuring that all citywide communications are strategically positioned, consistent, accurate, and conform to the goals and objectives of the Mayor's Office. Responsibilities include managing and coordinating all department personnel, providing regular briefings to the Chief of Staff, and establishing internal reporting processes with agency communications personnel. Additionally, the incumbent will be expected to lead the development and pitching of long-lead press opportunities, and the overall management of key appearances/interviews/press conferences for the Mayor, City Commissioners and other relevant personnel. RESPONSIBILITIES Works with the Mayor and Chief of Staff to develop a vision statement and core messaging principals to be adopted and proliferated across the administration. Ensures all levels of city communications staff are accurately, effectively, and consistently promoting key Mayoral priorities and messaging. Provides direction/oversight of Mayors communications department staff, including internal reporting, personnel management, establishing departmental priorities, and review/approval of external materials. Identifies, manages, and directs opportunities to create or enhance city collateral and marketing materials, information and promotional content, and delivery channels (i.e., newsletters, brochures, branded programs, video, social media, etc.). Develops long-term communications strategy and calendar; including (but not limited to), identifying high-profile events and announcements, long-lead stories at both the local and national level, speaking engagements for key city staff, etc. Creates and ensures the integration of a citywide crisis communications program which includes strategic external communications plans, media relations, stakeholder outreach, and rules of engagement/crisis procedures for city personnel. Provides oversight for all aspects of Mayoral public appearances, including briefing documents, press outreach materials, location and event details, etc. Develops a strategy to assist city agencies in growing the number of residents and businesses subscribing to the City's social media platforms and Gov delivery system. BENEFITS The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Financial Disclosure: This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. Residency & Financial Disclosure: " This position is required to complete an Affidavit for Political Appointees and Public Officials as part of the Citys Residency Requirement. You will also be required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law." Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER J-18808-Ljbffr