Business Analyst-Expert

Job DescriptionNCDHHS seeks a Expert Business Analyst to support the business case development, process improvement and requirements analysis, testing and implementation project for new software solution for NC Child Support Services. Child Support experience required.Primary tasks include:•Identify and document stakeholders, data flows, and current and future state process flows.•Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development processes.•Translate client's system requirements into agile themes, product backlogs, epics, user stories or detailed business requirement documents and use cases depending on development approach.•Work with Product Owner and business subject matter experts to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready.•Work with vendor or internal developers and testers to confirm the functionality meets the story's acceptance criteria.•Participate in gap analysis and detailed requirement development efforts.•Assist the Business/Product Owner in planning, preparing for and conducting user acceptance testing, including developing test scenarios and test cases.•Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout.•Assist in the development procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information.•Support vendor proposal evaluation efforts and assist in documenting evaluation results.•Support process improvement initiatives•Assist market research for proposed automation projects.•Facilitate options analysis and support business case development for proposed automation projects.•Document meeting agendas and notes.•Facilitate meetings, especially those related to requirements gathering and UAT.•Support project manager in maintaining project artifacts and developing status reports.•Support the development of surveys, assessment tools, project methodologies, policies and procedures•Maintain SharePoint site for each assigned project•Perform other analysis and project support tasks as assigned.SkillRequired / DesiredAmountof ExperienceExtensive knowledge of business system techniques and testing methodologies for software developmentRequired7YearsProven experience with business process design, definition and/or re-design.Required7YearsSolid understanding of software development lifecycle and Agile, Waterfall and Hybrid development frameworks, including BA roleRequired7YearsHigh proficiency in Microsoft Office products (MS Word, Excel, PowerPoint), SharePoint and VisioRequired7YearsKnowledge creating context, workflow, data flow, and functional decomposition diagramsRequired7YearsExperience in planning & coordinating user acceptance testing including developing and executing test plans, scenarios, and test casesRequired7YearsExperience facilitating small to large meetingsRequired7YearsExperience with Child Support programsRequired3YearsDemonstrable analytical skills and attention to detailRequiredExcellent verbal and written communication skillsRequiredExcellent creative thinking and problem-solving skillsRequiredWorking knowledge of Jira and OpenText Application Lifecycle Management (ALM) and Quality Center (QC)RequiredExperience in development of procurement related documents including RFP, evaluation criteria as well as vendor evaluationHighly desiredExperience working for County, State, and/or Federal governmentHighly desired