Spelman College
Stewardship Officer
Spelman College, Atlanta, GA, United States
Posting Details
Position Information
Position Title
Stewardship Officer
Position Summary
The Stewardship Officer reports to the Associate Director of Stewardship. This position will assist the Associate Director of Stewardship with the development and execution of a comprehensive stewardship program designed to ensure a seamless and effective donor relations/stewardship program, including but not limited to acknowledgment, engagement, and communications to steward, cultivate, and upgrade donors. The Stewardship Officer supports the Division of Institutional Advancement's internal systems, structures, and processes that enable the development team to meet and exceed the budget and operational goals and maintain the highest donor satisfaction and overall growth standards.
Essential Duties and Responsibilities
Required Qualifications
Bachelor's degree and a minimum of two years of related and progressive work experience is required. This position requires the ability to bring creative ideas to donor relations/stewardship programs. Must possess a strong customer service focus; excellent written, verbal, and time management skills are essential. A professional demeanor with the ability to interface with internal and external donors and potential donors with diplomacy and tact is essential. Independent judgment is necessary to plan, prioritize, and organize a diversified workload with attention to detail. Work requires fact-finding and compilation skills, plus the ability to multi-task.
Excellent oral communication skills are required when presenting information and responding to questions from donors, potential donors, and the general public in one-on-one or group situations. Incumbents must be able to write business correspondence and compose memos, letters, and e-mails. Also, must be able to read, analyze, and interpret documents such as professional journals, financial reports, and grant proposals.
To perform this job successfully, an individual must have a high level of mastery using Microsoft Office Suite (Word, Excel, and PowerPoint). In addition to producing correspondence, memos, and e-mails, duties may involve assignments that require creating spreadsheets, PowerPoint presentations, use of Outlook, Banner Financial Module, and Internet navigation.
Preferred Qualifications
None
Certifications, Licenses, Restrictions
None.
Physical Demands
While performing the duties of this job, the employee is regularly required to: sit, walk, use hands to handle office supplies, operate computer and other office equipment, talk, and hear. The employee is frequently required to: reach with hands and arms. The employee is occasionally required to: stand, stoop or kneel and lift and/or move up to 15 pounds with assistance. Specific vision abilities required by this job include the ability to adjust focus.
Shift
Days
% Travel Required
1%-10%
Full Time/Part Time
Full-time
Work Location/Schedule:
This position is eligible for a hybrid work arrangement.
FLSA
Exempt
Number of Vacancies
1
Anticipated Candidate Start Date
Position End Date
Posting Detail Information
Posting Number
SC0747P
Posting Open Date
11/13/2024
Posting Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
EEO Statement
Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.
COVID-19 Vaccination Protocol
Due to the heightened risk of contracting COVID-19 and the spread of variants, Spelman College strongly recommends that faculty, staff, and students receive a COVID-19 vaccine and adhere to all health and safety guidelines.
If you have any questions please contact: Yemi Brown, PharmD Manager of COVID-19 Operations, at ibiyemibrown@spelman.edu
Position Information
Position Title
Stewardship Officer
Position Summary
The Stewardship Officer reports to the Associate Director of Stewardship. This position will assist the Associate Director of Stewardship with the development and execution of a comprehensive stewardship program designed to ensure a seamless and effective donor relations/stewardship program, including but not limited to acknowledgment, engagement, and communications to steward, cultivate, and upgrade donors. The Stewardship Officer supports the Division of Institutional Advancement's internal systems, structures, and processes that enable the development team to meet and exceed the budget and operational goals and maintain the highest donor satisfaction and overall growth standards.
Essential Duties and Responsibilities
- Works closely with the Director of Advancement Communications and the Associate Director of Stewardship to craft correspondence for major and capital gift donors, including acknowledgments and other stewardship communications to individuals, corporations, and foundations.
- Works closely with the Associate Director of Stewardship in implementing the division's development stewardship plan, including department workflow, coordination, and prioritization of timelines; tracks deadlines for projects including print production and email distribution.
- Designs personalized correspondence (letters, reports, etc.) to communicate with and inform donors on the impact of their gifts on a scheduled and ad hoc basis.
- Works closely and directly with the Assistant Director of Scholarship Management and Reporting and the IA Events team on initiatives to ensure that events for donors and prospects (including, but not limited to, scholarship donors and prospects) - including the Scholarship Luncheon, the Donor Appreciation Reception, and other stewardship initiatives and recognition events are planned, prepared and executed efficiently for participants (set-up, check-in materials, name tags, etc.).
- Manages the production of the annual Donor Roll in collaboration with Advancement Services.
- Manages the True Blue Consistent Donor program and develops stewardship plans that attract additional high-level donors under the leadership of the Associate Director of Stewardship.
- Ensures adherence to IA stewardship schedule and assists the AVP for Advancement Operations and Associated Director of Stewardship in planning and executing the yearly stewardship plan for the Division.
- Establishes and implements recordkeeping to document and evaluate the impact of the various fundraising projects and initiatives and assists in the development of donor communications (in the form of impact reports, etc.).
- Works collaboratively as appropriate with the IA Events Staff and other divisional/campus partners to leverage existing college events as stewardship opportunities for college donors.
- Provides excellent customer service addressing donor and potential donor questions, requests, and concerns related to gift acknowledgments.
- Tracks department expense budgets, including project budgets for the design and production of stewardship communication, stewardship events, and other major activities.
- Manages the calendar and scheduling of the Director of Advancement Communications and the Associate Director of Stewardship (as needed) and assists in managing the overall stewardship calendar.
- Conducts routine audits of the department's collateral supplies to ensure enough on hand (note cards, envelopes, letterhead, etc.) and place timely supply orders.
- Submits requisitions, invoices, travel expense reports, tech requests, and receipts to the business office and follows up as needed to ensure that they are processed in a timely manner.
- Supports and represents the IA team as appropriate at Reunions, Homecomings, Founders Day, the Christmas Carol Concert Reception, Commencement, and other events as needed.
- Perform other duties as assigned to support the division's operations and fundraising needs.
Required Qualifications
Bachelor's degree and a minimum of two years of related and progressive work experience is required. This position requires the ability to bring creative ideas to donor relations/stewardship programs. Must possess a strong customer service focus; excellent written, verbal, and time management skills are essential. A professional demeanor with the ability to interface with internal and external donors and potential donors with diplomacy and tact is essential. Independent judgment is necessary to plan, prioritize, and organize a diversified workload with attention to detail. Work requires fact-finding and compilation skills, plus the ability to multi-task.
Excellent oral communication skills are required when presenting information and responding to questions from donors, potential donors, and the general public in one-on-one or group situations. Incumbents must be able to write business correspondence and compose memos, letters, and e-mails. Also, must be able to read, analyze, and interpret documents such as professional journals, financial reports, and grant proposals.
To perform this job successfully, an individual must have a high level of mastery using Microsoft Office Suite (Word, Excel, and PowerPoint). In addition to producing correspondence, memos, and e-mails, duties may involve assignments that require creating spreadsheets, PowerPoint presentations, use of Outlook, Banner Financial Module, and Internet navigation.
Preferred Qualifications
None
Certifications, Licenses, Restrictions
None.
Physical Demands
While performing the duties of this job, the employee is regularly required to: sit, walk, use hands to handle office supplies, operate computer and other office equipment, talk, and hear. The employee is frequently required to: reach with hands and arms. The employee is occasionally required to: stand, stoop or kneel and lift and/or move up to 15 pounds with assistance. Specific vision abilities required by this job include the ability to adjust focus.
Shift
Days
% Travel Required
1%-10%
Full Time/Part Time
Full-time
Work Location/Schedule:
This position is eligible for a hybrid work arrangement.
FLSA
Exempt
Number of Vacancies
1
Anticipated Candidate Start Date
Position End Date
Posting Detail Information
Posting Number
SC0747P
Posting Open Date
11/13/2024
Posting Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
EEO Statement
Spelman College is an EEO/Minority/Female/Disabled/Veteran/Title IX Employer and we participate in E-Verify. We are a smoke-free campus.
COVID-19 Vaccination Protocol
Due to the heightened risk of contracting COVID-19 and the spread of variants, Spelman College strongly recommends that faculty, staff, and students receive a COVID-19 vaccine and adhere to all health and safety guidelines.
If you have any questions please contact: Yemi Brown, PharmD Manager of COVID-19 Operations, at ibiyemibrown@spelman.edu