Associate Director, International Student & Scholar Services

Job Description

Discover Your Future with Embry-Riddle Aeronautical University!

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

• Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.

Embry-Riddle Aeronautical University recognizes the value of diversity and is dedicated to fostering a positive climate in which all students, faculty, and staff are encouraged in their professional, social, and intellectual pursuits. Embry-Riddle is committed to providing equal employment opportunity and affirmative action for qualified individuals. The University does not tolerate discrimination on the basis of race, creed, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, or any other status protected by federal, state, or local law.

Opportunity:

Join the Aviation and Aerospace vanguard!

Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that's at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.

The Opportunity:

The Associate Director of International Student & Scholar Services (ISSS) plays a key role in supporting over 1,300 international students, scholars, faculty, and staff on the Embry-Riddle Aeronautical University Daytona Beach Campus. The position involves overseeing immigration processes, advising services, and outreach for non-immigrant students, while ensuring compliance with F-1 and J-1 visa regulations. Responsibilities include serving as a DSO for F-1 students, mainly responsible for employment authorization processes like Curricular and Optional Practical Training while serving as a back-up to all processes, advising on immigration-related matters, and assisting the Director as an ARO in managing the university's J-1 visa program. The role also includes developing process and policies that align with the strategic goals of the university while collaborating with faculty and campus partners to support international students in achieving their academic and professional objectives.

This is a hybrid position.

Responsibilities include:

• Evaluates, enters and submits student data into DHS Student & Exchange Visitor Information System (SEVIS)and prepares documents for students and scholars Assists the registration process each semester.
• Presents the J1 and ERLI immigration orientation presentation.
• Maintains the on-line immigration presentation by adding to Canvas course the ISSS hold if the course is not completed by the student.
• Supports the maintenance and updating data for each qualifying event requiring SEVIS reporting
• Assist in processing requests from ICE via SEVIS for program changes and student record corrections
• Collaborates with the director the advisement of students in all aspects of the F1 visa holders including guidance on federal immigration regulations and resolving complex application and compliance issues.
• Act as a subject-matter expert in the field of student advising, specifically for visas such as F-1 and J-1 students.
• Interprets and analyzes internal University policies while aligning with federal immigration
• Train, mentor, and oversee aspects of on-boarding on new ISSS team members.
• Collaborate in the development and implementation of workshops and other educational programs that support commutation and customer service, orientation and retention.
• Support departmental programming to international students and scholars and promoting their full participation and integration into the University community.
• Design and execute programs and processes aligned with current strategic objectives.

Qualifications

Required Qualifications:

• Bachelor's degree.
• Minimum of 1-3 years of related work experience. Will consider graduate assistantships as work experience.
• Strong analytical and problem-solving skills with the ability to work independently to handle multiple, complex tasks.
• Ability to prioritize ongoing and new work assignments.
• Exceptional interpersonal and communication skills with multiple audiences including students, faculty, administrators, and other staff members.
• Proficiency in Microsoft operating systems including Excel, Word, Outlook, PowerPoint, and Access.
• Ability to relate well to and motivate students.
• Ability to speak and present to a variety of internal and external audiences.
• Planning and analytical skills
• Understanding collaborative and conflict resolution skills.
• Ability to mentor students.

Preferred Qualifications:

• Master's degree.
• Experience with Campus Solutions, Via TRM, and SEVIS

Application Instructions:

• To be considered, please include a resume, cover letter, and contact information for 3 professional references.