Human Resources Support Specialist

Salary : $54,279.00 - $89,167.00 Annually

Location : San Carlos, CA

Job Type: Full-Time

Job Number: 2024-00151

Division: People & Culture

Department: People and Culture Group

Opening Date: 11/22/2024

Closing Date: 12/15/2024 11:59 PM Pacific

General

The Human Resources Support Specialist assists with successful delivery of People & Culture Group Programs by providing clerical, data entry, and filing support. The role will be responsible for assisting with the administration of all People & Culture Group functions, such as Benefits Administration, Training, Recruitment, and the Office of Civil Rights Programs of the San Mateo County Transit District (SamTrans).
Essential Functions & Duties

• Provide confidential administrative, clerical, and data entry support to the People & Culture Groups including Human Resources, Employee Relations, Benefits & Leave Administration, Civil Rights, and Social Equity.
• Responsible for special event support including organizing meetings and events, working with vendors, preparing meeting rooms, developing agendas and other meeting materials.
• Provide customer service style responses to employees' inquiries and requests via email, phone, or in-person.
• Prepare semi-monthly and ad hoc expense reimbursements and route for approvals.
• Collaborate with People & Culture Group teams to update policies, develop forms, and implement changes to standard operating procedures (SOPs).
• Assist Chief and Director with calendar management.

Examples of Essential Duties:

• Gather, review, and assemble data. Create spreadsheets, reports, tables, graphs, and agendas.
• Review, validate, and process invoices.
• Coordinate with vendors directly, including ordering and timely processing of payments.
• Assist with maintaining and updating employee files and records management.
• Coordinate travel and complete Travel Authorizations for executive approval.
• Purchase and keep inventory of supplies and equipment.
• Responsible for assisting with day-of event logistics for range of events for employees, customers, and the public.
• Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents.
• Perform other duties as assigned.

Minimum Qualifications

Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to:

• High School Diploma, GED, or equivalent.
• Three (3) years full-time experience in clerical or data entry work.
• Ability to use initiative and independent judgment, work with interruptions and changing priorities, organize work and follow-up assignments with minimal supervision.

Preferred Qualifications

• Experience with PeopleSoft HRIS and Finance Information Systems.
• Experience working in a public agency.
• Excellent customer service skills, experience in customer service preferred.
• Strong oral and written communication skills.
• Experience working within Human Resources, payroll, or legal function preferred.

The selection process may include a panel interview, written and skills test assessments, or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process.

How to Apply

• Complete an online employment application by 11:59 p.m. of the listed closing date. A resume will not be accepted in lieu of the application. Incomplete applications will not be considered.
• The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department.
• We celebrate diversity and are committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.

Below is a summary of the comprehensive benefits provided to District full-time employees:

Health and Welfare Benefits:

• Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program. The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees.
  
• Free Dental and Vision Benefits provided - Employer Covers Premiums
  
• Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year.

• Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses.

Retirement Medical Benefits:

• Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District.
  
• Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option.

Holidays and Paid Time Off:

• Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.25 hours). As you move up in years of service credit, the rate of the amount of PTO accrued will also increase.
  
• Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day
  
• Floating Holidays - District employees can earn up to five (5) floating holidays.

Financial Planning Benefits:

• Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension.

• CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6%
  
• Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options
  
• Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000
  
• Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members.

Growth and Education Benefits:

• Professional Development - Access to LinkedIn Learning and San Mateo County's professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District.
  
• Computer Loan Program - Interest-free two-year loan with a maximum amount of $2,000.

Other Amazing Benefits:

• Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union.
  
• Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement.
  
• Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees.

For union employees, all of the above benefits are subject to the employee's Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions.

01

Why are you interested in working at SamTrans?

02

Do you have professional experience using PeopleSoft?

• Yes
• No

03

How many years of professional administrative or clerical work experience do you have?

• No experience
• Less than 1 year of experience
• More than 1 year but less than 2 years of experience
• More than 2 years but less than 3 years experience
• 3 or more years of experience

04

Do you have a High School diploma or GED?

• Yes
• No

Required Question