Senior Director of Revenue Cycle

About Our CompanyWe’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.Job DescriptionThe Director of Revenue Cycle is responsible to develop, plan, organize and implement current and future strategies to bill third party payors, process payments, minimize bad debt, improve cash flow and manage the overall health of the company’s receivables. This position is responsible for performance improvement of all aspects of revenue cycle including billing, collections, outside contractors and vendors, patient accounting and other functions. The ideal candidate will ensure aggressive and efficient accounts receivable management, follow up and related vendor services, and identification of issues to drive seamless billing via processes for system set ups, fee schedules, contract adherence, vendor management, etc. This position will also be responsible for identifying and correcting operating issues that will maximize the effect on cash flow. The Senior Director of Revenue Cycle will work with the clinical and operational managers on revenue cycle performance to meet strategic goals, guidelines, policies, and procedures through statistical and workflow analysis.Essential Duties and Responsibilities:The Director of Revenue Cycle is responsible for directing the activities of RCM Multi-Specialty reimbursement and coding services, including but not limited to the following:Develops, organizes and implements overall billing, collection and payment reimbursement functionsPlans, directs, reviews, coordinates and evaluates the functions of the department to increase positive cash flow, achieve operational efficiencies, and ensure compliance with established laws, regulations, practices and proceduresMonitors charge capture, edits, denials, patient balances and accounts sent for collection and reimbursements from insurance companies and other third-party payersManages the development and implementation of departmental policies and proceduresAttends, participates and provides constructive input as a member or leader of multidisciplinary activities or committeesMonitors and audits productivity goals, reviews level of progress and achievement, and recommends and implements measures for improvementWorks closely with Clinical Operations, Patient Access, Customer Service, Analytics, Finance, Contracting, Coding and Compliance and other RCM partners in the organizationEnsures education, training and development of members of the RCM Multi-Specialty Accounts Receivable and Coding teams, as well as vendor partners.Quality/Improvement & Performance AuditAnalysis/Trending of payments, charges and identifying issuesCustomer ServiceUses KPI’s to assure “Best Practices”Minimum Qualifications and Requirements:BS/BA or work-related equivalentMBA, or related advanced degree preferredAt least ten (10) years of leadership experience in patient accounting in a large health system, facility practice or multi-specialty groupComputer literate, proficient with ExcelExcellent oral and written communication and interpersonal skills with a customer-service focus requiredExperience in implementing new practice management systemsDemonstrated ability in developing new workflows and transforming organizational cultureProven experience in using analytical tools and applicationsAbout Our CommitmentTotal Rewards at VillageMDOur team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.Equal Opportunity EmployerOur Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.Safety DisclaimerOur Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit,  or file a complaint at .SummaryLocation: Remote - New JerseyType: Full time