Housekeeping Dispatcher/Coordinator

PropertyAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!#PGH-BMCLocation DescriptionWelcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Featuring 474 elegantly appointed guest rooms and boasting an expansive 85,000 square feet of meeting space across 35 versatile rooms, our resort isn't just a place to work; it's a dynamic experience. At Naples Grande Beach Resort, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by stunning views of the Gulf of Mexico and lush tropical landscapes. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you are just starting your career or looking to advance in the industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step towards a rewarding career by applying today.OverviewThe cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.We are looking for individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!Your Role:Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shiftIssue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expensesCommunicate with various departments (e.g. Front Desk) via phone, two-way radio and email in English on various day to day operationsSend hourly updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPsSupervise the duties of the Housekeeping Department in the absence of a SupervisorBuild and verify assignment boards are completed and ensuring that housekeepers meet their productivityConduct daily and weekly inventory of Linen and suppliesEnter and update daily Attendance Log, Key Log and Lost & Found LogMaintain cleanliness and organization in departmentPerform any other job-related duties as assignedProvide training duties as requested by the Housekeeping ManagerMonitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department