AEG
Event Manager| Federal Way Performing Arts and Event Center
AEG, Federal Way, Washington, United States, 98003
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The
Event Manager
is primarily responsible for overseeing all aspects of post-booking requirements for all events from the advance planning stages through the end of the event; hire, train, schedule and supervise all guest services staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.
This role will pay a salary of $67,000 to $75,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)
This position will remain open until Dec 31, 2024.
Responsibilities Oversee Event Management activities for all facility events Advance, plan, service, and supervise all events Create and distribute detailed data sheets prior to every event Prepare and approve bi-weekly payroll for all event staff and security staff Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed Function as a liaison between users of the facility and the facility staff Recommend and evaluate required event staffing levels Coordinate communication between building staff and show staff during load in and load out Review emergency planning procedures with all event staff for each event Plan, direct and evaluate the work of subordinates Provide leadership and guidance for event personnel Maintain equipment (radios, metal detection wands, etc.) for all event/security staff Make hospitality arrangements as needed Assist in the preparation of building to meet the requirements of upcoming events/shows Assist with the completion of pre-show event financial estimates Assist with the completion of post-show event settlements and invoices Advise lessees on services available from independent contractors for events Recruit, train, and supervise event & security staff Create work schedules for event & security staff, delegate assignments, and review performance/results Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed Complete all duties with a customer service focus through teamwork & dedication to the OVG Fundamental Values Serve as Manager on Duty as scheduled Other duties and responsibilities as assigned Qualifications
Three to Five (3-5) years of increasing responsibility in event management in a stadium, arena, convention center or public assembly facility setting Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field Strong oral and written communication skills Strong computer skills in Microsoft Office applications, word processing, and Internet Possession of, or ability to obtain, a valid drivers' license Knowledge of operational characteristics of events Ability to identify the needs of users of the facility Knowledge of crowd management and control techniques Knowledge of customer service practices Knowledge of principles of supervision, scheduling, and training employees Demonstrated familiarity with facility use contracts Knowledge of fire and public safety regulations Knowledge of A/V equipment and electronic systems in public assembly facilities Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Experience with various diagramming programs is preferred but not required
Overview
The
Event Manager
is primarily responsible for overseeing all aspects of post-booking requirements for all events from the advance planning stages through the end of the event; hire, train, schedule and supervise all guest services staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.
This role will pay a salary of $67,000 to $75,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)
This position will remain open until Dec 31, 2024.
Responsibilities Oversee Event Management activities for all facility events Advance, plan, service, and supervise all events Create and distribute detailed data sheets prior to every event Prepare and approve bi-weekly payroll for all event staff and security staff Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed Function as a liaison between users of the facility and the facility staff Recommend and evaluate required event staffing levels Coordinate communication between building staff and show staff during load in and load out Review emergency planning procedures with all event staff for each event Plan, direct and evaluate the work of subordinates Provide leadership and guidance for event personnel Maintain equipment (radios, metal detection wands, etc.) for all event/security staff Make hospitality arrangements as needed Assist in the preparation of building to meet the requirements of upcoming events/shows Assist with the completion of pre-show event financial estimates Assist with the completion of post-show event settlements and invoices Advise lessees on services available from independent contractors for events Recruit, train, and supervise event & security staff Create work schedules for event & security staff, delegate assignments, and review performance/results Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed Complete all duties with a customer service focus through teamwork & dedication to the OVG Fundamental Values Serve as Manager on Duty as scheduled Other duties and responsibilities as assigned Qualifications
Three to Five (3-5) years of increasing responsibility in event management in a stadium, arena, convention center or public assembly facility setting Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field Strong oral and written communication skills Strong computer skills in Microsoft Office applications, word processing, and Internet Possession of, or ability to obtain, a valid drivers' license Knowledge of operational characteristics of events Ability to identify the needs of users of the facility Knowledge of crowd management and control techniques Knowledge of customer service practices Knowledge of principles of supervision, scheduling, and training employees Demonstrated familiarity with facility use contracts Knowledge of fire and public safety regulations Knowledge of A/V equipment and electronic systems in public assembly facilities Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Experience with various diagramming programs is preferred but not required