Administrative Assistant Job at Ravenel Associates in Charleston

Administration Assistant

Answer phone, record messages, and work with Community Manager on issue resolution.

Record and process checks brought to the site office.

Responsible for updating homeowner association files including necessary changes to contact information for owners and tenants.

Work with the Community Manager to create monthly newsletter content.

Coordinate maintenance requests and work with maintenance supervisor.

Assist residents with questions, comments and concerns via email.

Assist new owners with community fobs, Rules/Regulations, and property amenities.

Assist with sourcing vendors/contractors and placing service calls.

Assist with scheduling visits, inspections, and appointments with vendors and contractors.

Update community website as requested.

Assist the manager with preparation and distribution of annual homeowner meeting materials. Attend the annual homeowners meeting, check in the owners, assist with election procedures.

Ensure office and clubhouse are organized, and order office, janitorial and maintenance supplies as required.

Create new and replacement card keys for residents.

Manage clubhouse reservation process and coordinate rentals.

Assist in obtaining certificates of insurance and W-9 information for new vendors.

Perform miscellaneous job-related duties that include assistance with administration, projects, and tasks as assigned by the Community Manager.