Concentrix - CA
Technical Product Manager
Concentrix - CA, Dallas, Texas, United States, 75215
Job Title:
Technical Product Manager Job Description: We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: Challenge Conventions Deliver outcomes unimagined Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career. Key Responsibilities: Strong product-based business focus TPM Business and Technical Execution Build Agile (Scrum / Sprint) Team backlog, with input from multiple team members. Collaborate with Agile team and partners to write user stories and requirements including acceptance criteria and acceptance tests, typically for 6 Agile Teams. Review and prioritize Agile Team backlog for Iteration Planning, including coordination of dependencies with other Product Owners. Review and assess enabler work, understand scope of the upcoming enabler work and collaborate with System and Solution Architect/Engineering to assist with decision-making and sequencing of the technical infrastructures. Be the primary resource to Technical (Dev) team and Customer team for user story details. Manage efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution. Participate in team demo with primary responsibility of reviewing and accepting completed user stories. Participate in Iteration Retrospective and support the Agile Release Train's (ART's) Inspect and Adapt (I&A) workshop. Coordinate user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment. Work with Agile teams to define improvement stories to increase velocity and quality of the program. Accountable and responsible for user story quality and performance in production environment. Relationship and Skills: Develop positive working relationships with agile team and our customers. Collaborate with technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Partner with business and internal/external stakeholders to understand current customer experience and identify areas of opportunity. Create an environment and culture where the team is immersed. Location:
USA, Dallas, TX Language Requirements: Time Type: Physical & Mental Requirements:
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the
Job Applicant Privacy Notice for California Residents . Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: •
English •
Spanish To request a reasonable accommodation please click
here . If you wish to review the Affirmative Action Plan, please click
here .
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Technical Product Manager Job Description: We're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: Challenge Conventions Deliver outcomes unimagined Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career. Key Responsibilities: Strong product-based business focus TPM Business and Technical Execution Build Agile (Scrum / Sprint) Team backlog, with input from multiple team members. Collaborate with Agile team and partners to write user stories and requirements including acceptance criteria and acceptance tests, typically for 6 Agile Teams. Review and prioritize Agile Team backlog for Iteration Planning, including coordination of dependencies with other Product Owners. Review and assess enabler work, understand scope of the upcoming enabler work and collaborate with System and Solution Architect/Engineering to assist with decision-making and sequencing of the technical infrastructures. Be the primary resource to Technical (Dev) team and Customer team for user story details. Manage efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution. Participate in team demo with primary responsibility of reviewing and accepting completed user stories. Participate in Iteration Retrospective and support the Agile Release Train's (ART's) Inspect and Adapt (I&A) workshop. Coordinate user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment. Work with Agile teams to define improvement stories to increase velocity and quality of the program. Accountable and responsible for user story quality and performance in production environment. Relationship and Skills: Develop positive working relationships with agile team and our customers. Collaborate with technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Partner with business and internal/external stakeholders to understand current customer experience and identify areas of opportunity. Create an environment and culture where the team is immersed. Location:
USA, Dallas, TX Language Requirements: Time Type: Physical & Mental Requirements:
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the
Job Applicant Privacy Notice for California Residents . Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: •
English •
Spanish To request a reasonable accommodation please click
here . If you wish to review the Affirmative Action Plan, please click
here .
#J-18808-Ljbffr