Zayo Group
Regional OSP Operations Specialist - Washington State
Zayo Group, Washington, District of Columbia, us, 20022
Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare, and other large enterprises.
Zayo is seeking an
OSP Project Specialist
who will be primarily responsible for providing end-to-end customer support and solutions; planning and implementing fiber connectivity solutions; managing customer orders and handling customer service requests; coordinating installations; executing and serving as the single point of contact for customers, post-sale; and providing direction and project ownership by leading the implementation, execution, and communication of projects/orders for customers. This
OSP Project Specialist
role does require On Call availability. Responsibilities Responsible for daily management of construction vendors to expedite the construction and splicing of OSP facilities. Ability and willingness to pull on-call duty to respond to network outages and emergency restoration activities. Managing relationships with jurisdictions and ROW contacts such as cities, counties, and railroads. Working closely with the underlying rights group to identify and prepare encroachment permitting, franchise agreements, and building access agreements. Oversees timely permitting submittal and on-time performance of engineering and construction vendors. Assists in the planning and implementation of fiber connectivity solutions programs and projects that adhere to approved plans, budgets, and schedules. Provides specialized telecommunications technical expertise. Coordinates and facilitates with internal and external resources to effect the timely completion of projects. Oversees products and/or services of the unit(s) managed, which may involve highly technical activities or programs; or policies, procedures, controls, and services required to support the sound financial, operational, and competitive position of the company. Designs and implements commercial and carrier fiber networks, infrastructure, backbone, and lateral builds. Works within a Data Center environment implementing customer-installation projects and services. Creates and tracks project budgets in relation to Network Operations. Provides direct interface with customers, subcontractors, jurisdictional authorities, and interoffice personnel. Supports customer meetings as necessary, which requires in-person meetings and travel to client and/or construction sites. Oversees procurement of equipment and materials related to the assigned projects. Executes the Bid Process, inclusive of budgetary requirements and tracking. Verifies and updates project documentation. Tracks project progress and budget in Salesforce and manual tracker. Updates budget requests, purchase orders, project closeout, and internal service orders in Salesforce. Performs on-site surveys and attends field meetings required to ensure projects meet the delivery/commitment dates identified. Occasionally meets with various municipalities and vendors to review project scope and ensure positive communication is maintained. Qualifications Bachelor's Degree preferred. Minimum of 7 years in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience. Must be conversant/have working knowledge of structured cabling, routing, switching, and IP protocols. Minimum of 4 years familiarity with all types of outside plant construction and experience managing large capital projects. Familiarity with Email, MS Excel, Word, Google Earth, and AutoCad. Ability to manage multiple aggressive RFP and design construction schedules and responses. Ability to understand and read construction documents. Familiar with all facets of OSP management, including quoting, construction, and delivery. Proven negotiation skills. Business-minded and able to maintain a commercial focus. Full ability and willingness to pull on-call duty when assigned, as dictated by the needs of the business. Base Salary Range: $56,500 - $79,000 annually, commensurate with experience. Benefits, Rewards & Wellness Excellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Fitness membership discounts Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial, or local laws.
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OSP Project Specialist
who will be primarily responsible for providing end-to-end customer support and solutions; planning and implementing fiber connectivity solutions; managing customer orders and handling customer service requests; coordinating installations; executing and serving as the single point of contact for customers, post-sale; and providing direction and project ownership by leading the implementation, execution, and communication of projects/orders for customers. This
OSP Project Specialist
role does require On Call availability. Responsibilities Responsible for daily management of construction vendors to expedite the construction and splicing of OSP facilities. Ability and willingness to pull on-call duty to respond to network outages and emergency restoration activities. Managing relationships with jurisdictions and ROW contacts such as cities, counties, and railroads. Working closely with the underlying rights group to identify and prepare encroachment permitting, franchise agreements, and building access agreements. Oversees timely permitting submittal and on-time performance of engineering and construction vendors. Assists in the planning and implementation of fiber connectivity solutions programs and projects that adhere to approved plans, budgets, and schedules. Provides specialized telecommunications technical expertise. Coordinates and facilitates with internal and external resources to effect the timely completion of projects. Oversees products and/or services of the unit(s) managed, which may involve highly technical activities or programs; or policies, procedures, controls, and services required to support the sound financial, operational, and competitive position of the company. Designs and implements commercial and carrier fiber networks, infrastructure, backbone, and lateral builds. Works within a Data Center environment implementing customer-installation projects and services. Creates and tracks project budgets in relation to Network Operations. Provides direct interface with customers, subcontractors, jurisdictional authorities, and interoffice personnel. Supports customer meetings as necessary, which requires in-person meetings and travel to client and/or construction sites. Oversees procurement of equipment and materials related to the assigned projects. Executes the Bid Process, inclusive of budgetary requirements and tracking. Verifies and updates project documentation. Tracks project progress and budget in Salesforce and manual tracker. Updates budget requests, purchase orders, project closeout, and internal service orders in Salesforce. Performs on-site surveys and attends field meetings required to ensure projects meet the delivery/commitment dates identified. Occasionally meets with various municipalities and vendors to review project scope and ensure positive communication is maintained. Qualifications Bachelor's Degree preferred. Minimum of 7 years in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience. Must be conversant/have working knowledge of structured cabling, routing, switching, and IP protocols. Minimum of 4 years familiarity with all types of outside plant construction and experience managing large capital projects. Familiarity with Email, MS Excel, Word, Google Earth, and AutoCad. Ability to manage multiple aggressive RFP and design construction schedules and responses. Ability to understand and read construction documents. Familiar with all facets of OSP management, including quoting, construction, and delivery. Proven negotiation skills. Business-minded and able to maintain a commercial focus. Full ability and willingness to pull on-call duty when assigned, as dictated by the needs of the business. Base Salary Range: $56,500 - $79,000 annually, commensurate with experience. Benefits, Rewards & Wellness Excellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Fitness membership discounts Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial, or local laws.
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