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Capital One

Sr. Business Manager - Customer Identity

Capital One, Mc Lean, Virginia, us, 22107


Center 3 (19075), United States of America, McLean, Virginia Sr. Business Manager - Customer Identity

Summary: Do you find yourself challenging the status quo? Thinking of new ways to really move the needle in the business? The Analytics Credit and Modeling team sits at the heart of our new Customer Data and Customer Identity organization, with a vision to leverage data, credit thinking, and analytics to improve the quality of decisions made, drive tangible business impact, and set the strategy in our journey to holistically know our customers. As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior. Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month horizon. Leadership: May manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One. Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics. Marketing: Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels. Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior. Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability. Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team. Strong executive communication skills: Impeccable written and oral communication credentials. Clear results orientation: Display an intense focus on achieving both short and long term goals. Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Basic Qualifications: Bachelor's Degree. At least 2 years of experience in quantitative analysis. At least 2 years of experience in qualitative analysis. At least 1 year of experience in people management. At least 1 year of experience in project management. Preferred Qualifications: Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering. 5+ years of experience in quantitative analysis. 5+ years of experience in qualitative analysis. 2+ years of experience in people management. 2+ years of experience in product development. 2+ years of experience in financial modeling. 2+ years of experience in economic forecasting. 2+ years of experience in project management. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

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