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ENGINEERINGUK

Manager, Customer Operations

ENGINEERINGUK, San Francisco, California, United States, 94199


You will need to login before you can apply for a job. Employer:

Lifestyle Brands Ecover and Method Location:

San Francisco, CA, United States of America Salary:

Competitive Closing date:

21 Dec 2024 Lifestyle Brands (the LSB) is a growing house of like-minded brands under the SC Johnson umbrella including Method, Mrs. Meyer's Clean Day, Babyganics and Ecover. Headquartered in San Francisco with additional operations in Chicago and throughout Europe, the LSB is home to 650 employees. Together we act as a force for bold, transformative growth with a focus on delivering positive impact for people and the planet. If you're into pioneering the future and doing good while doing business, come join us. The LSB is part of SC Johnson, a family-owned company and leading manufacturer of household cleaning, home storage, air care, pest control, and shoe care products, as well as professional products. Originally founded in 1886 and headquartered in Wisconsin, U.S.A., SC Johnson and the Lifestyle Brands division are at work for a better world. Job Details: This role is located in San Francisco, CA. 4 days a week in-office requirement, 1 day a week remote. This role is not offering relocation assistance. Position:

Manager, Customer Operations Areas of Responsibility: Be an expert of & facilitate enhancement to our Trade Promotion Management system (Telus). Own trade spend budget creation, allocation, and day-to-day management for all brands. Assist in system reporting and maintenance for both forecast and trade spending. Serve as the bridge between Sales, Shopper Marketing + Finance to ensure spending to budget for all brands customer spend. Work closely with Finance to gain alignment on trade spend budgeting + informing variances to budget. Present insights and data from trade spending activities to Sales Leadership team. Effectively manage administrative responsibilities including being a resource for the Field Sales team + brokers on entering/tracking promotions, training and providing TPM support to ensure users are entering high quality customers plans and operating efficiently in the system. Support ad hoc projects for the Commercial Operations team as needed. Qualifications: Required: Bachelor's degree and 7+ years of experience in sales OR sales operations. 2+ years experience with a Trade Promotion Management (TPM) solution. Preferred: Experience in the consumer-packaged goods industry. Experience with managing and analyzing data. Proficient with Microsoft Office tools (especially Excel and PowerPoint) and Power BI reporting. Exceptional inter-personal skills and collaborator. Constantly Curious - Operational effectiveness mindset. Inclusion & Diversity: We believe that being a team of diverse people with different ideas, views and cultures will help us and our business thrive. We are committed to ensuring everyone who works at the LSB feels that they have a real sense of belonging and that they can show up as who they are, be valued, listened to and supported to do their best possible work. Equal Opportunity Employer: The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law. Accommodation Requests: If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply.

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