Digital Content Manager

DESCRIPTION You will lead the Content Management and Syndication team, supporting our clients through Acosta’s digital commerce services. Assist the director in representing multiple consumer packaged goods (CPG) manufacturers across various Omnichannel retailers and manage the workload of the Content Syndication team. Your responsibilities will include establishing standardized processes and ways of working to efficiently manage all client projects. Additionally, you will identify opportunities for improvement with internal and external business partners. You will maintain direct relationships with key clients and manage the assignment of other client relationships across the team. RESPONSIBILITIES Essential Functions: Owns the content management and syndication process for top clients: managing key components of content management and syndication, while distributing any administrative aspects to direct reports, as needed. Must ensure that all content updates are fully pushed out to each retailer listed in the contract. Owns the reviewing and validation process for all digital shelf analysis reporting to clients, where an ODM is not available, ensuring that the Digital Content team is delivering reliable and accurate reporting. Build/document operational processes and standards, in conjunction with the Director of DCS, to create consistent, repeatable ways of working to avoid/minimize increases in cost of services and margin erosion. Develop and maintain effective working relationships with team members, internal partners, clients, customers and others to establish a collaborative and dynamic approach to our services. Act as a business operations SME to influence, manage change, and educate, with the goal of ensuring business commitments and objectives are met. Training and development, as needed, to learn new tools, systems, and process in support of job duties and to help in the training of the team. This includes all Acosta mandated training courses. Other duties as assigned. On-board & train new DCAs. QUALIFICATIONS Education Requirements: Bachelor’s Degree Work Experience Requirements: Eight Years of relevant experience Knowledge, Skills and Abilities Requirements: Familiar with managing the retailer enterprise systems, digital shelf tools, the process of optimizing content, and best practices in creating online merchandising, inclusive of PDP content fundamentals. Knowledge of digital marketing tactics/planning is preferred, but not required. Experience with product information manager (PIM), digital asset manager (DAM), and content management tools. Retailer-specific eCommerce capabilities and processes experience preferred. Talented leader with the ability to effectively manage associates within the department and influence associates outside of their area of responsibility, as needed. Strong coordination and project management skills. Strong business communication and interpersonal skills with both internal and external workgroups. Skilled at managing competing priorities and effective conflict resolution. Highly organized and detail oriented. ABOUT US Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers. Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. Acosta and its subsidiaries is an Equal Opportunity Employer. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. By submitting your application you agree with and accept the

Acosta Privacy Statement and Terms of Conditions. Job Category:

Marketing Position Type:

Full time Business Unit:

Digital Commerce Salary Range:

$61,500.00 - $76,900.00 Company:

Acosta Employee Holdco LLC Req ID:

3291

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