LifeMoves
Operations & Services Manager -JSI
LifeMoves, San Jose, California, United States, 95199
Job Details
Job Location : Julian Street Inn - San Jose, CA
Position Type : Full Time
Education Level : 4 Year Degree
Salary Range : $67,000.00 - $82,000.00 Salary/year
Travel Percentage : Negligible
Job Shift : Day
Job Category : Nonprofit - Social Services About Us : LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. Our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Culture:
LifeMoves staff are dedicated to serving our community. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Position Summary: LifeMoves | Julian Street Inn
provides emergency and transitional housing for adults working to overcome homelessness and serious mental illness. Under the direction of the Program Director, the Operations and Services Manager (OSM) is responsible for the day-to-day operation and management of Julian Street Inn. About the Role: The Operations & Services Manager plays a critical role in supporting the Program Director and ensuring the smooth day-to-day operations of the shelter. You'll directly support staff, supervise interns, and may provide case management to participants. Key Responsibilities: Develop and implement a schedule for staff, ensuring adequate coverage for client needs and program activities. Provide ongoing guidance and supervision to staff, identifying their development needs and arranging training opportunities. Oversee the upkeep and maintenance of the shelter facilities, ensuring a clean, safe, and secure environment for clients and staff. Coordinate with maintenance staff to address any repair needs promptly. Oversee security protocols and implement measures to maintain a safe and secure environment. Collaborate with the Program Director to plan and facilitate case management, shelter supervisor, and staff meetings. Partner with community service providers to connect clients with additional resources. Oversee the collection and compilation of client data, ensuring accurate and timely reporting to the Program Director. Assist with program development and implementation initiatives. Fill in for the Program Director during their absence, maintaining program continuity. May also maintain a caseload of clients, providing support and guidance in areas like housing search, financial workshops, and conflict resolution. Qualifications: Bachelor's degree in Psychology, Sociology, or a related field preferred. Minimum 3 years of experience working with homeless populations, ideally in a case management setting. Strong case management, interpersonal, and communication skills. Ability to supervise and mentor staff, fostering a positive and collaborative work environment. Proficient in computer applications relevant to case management and reporting. Deep understanding of the challenges faced by homeless populations. Commitment to diversity, equity, and inclusion. Available to work flexible hours, including some evenings and weekends. Bilingual Spanish speaking a plus. We have a comprehensive benefits package, which includes Medical, Dental, Vision, and more. LifeMoves is an Equal Opportunity Employer (EOE).
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Job Location : Julian Street Inn - San Jose, CA
Position Type : Full Time
Education Level : 4 Year Degree
Salary Range : $67,000.00 - $82,000.00 Salary/year
Travel Percentage : Negligible
Job Shift : Day
Job Category : Nonprofit - Social Services About Us : LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. Our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Culture:
LifeMoves staff are dedicated to serving our community. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Position Summary: LifeMoves | Julian Street Inn
provides emergency and transitional housing for adults working to overcome homelessness and serious mental illness. Under the direction of the Program Director, the Operations and Services Manager (OSM) is responsible for the day-to-day operation and management of Julian Street Inn. About the Role: The Operations & Services Manager plays a critical role in supporting the Program Director and ensuring the smooth day-to-day operations of the shelter. You'll directly support staff, supervise interns, and may provide case management to participants. Key Responsibilities: Develop and implement a schedule for staff, ensuring adequate coverage for client needs and program activities. Provide ongoing guidance and supervision to staff, identifying their development needs and arranging training opportunities. Oversee the upkeep and maintenance of the shelter facilities, ensuring a clean, safe, and secure environment for clients and staff. Coordinate with maintenance staff to address any repair needs promptly. Oversee security protocols and implement measures to maintain a safe and secure environment. Collaborate with the Program Director to plan and facilitate case management, shelter supervisor, and staff meetings. Partner with community service providers to connect clients with additional resources. Oversee the collection and compilation of client data, ensuring accurate and timely reporting to the Program Director. Assist with program development and implementation initiatives. Fill in for the Program Director during their absence, maintaining program continuity. May also maintain a caseload of clients, providing support and guidance in areas like housing search, financial workshops, and conflict resolution. Qualifications: Bachelor's degree in Psychology, Sociology, or a related field preferred. Minimum 3 years of experience working with homeless populations, ideally in a case management setting. Strong case management, interpersonal, and communication skills. Ability to supervise and mentor staff, fostering a positive and collaborative work environment. Proficient in computer applications relevant to case management and reporting. Deep understanding of the challenges faced by homeless populations. Commitment to diversity, equity, and inclusion. Available to work flexible hours, including some evenings and weekends. Bilingual Spanish speaking a plus. We have a comprehensive benefits package, which includes Medical, Dental, Vision, and more. LifeMoves is an Equal Opportunity Employer (EOE).
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