Regional Account Manager

Job Description

The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates. 

Essential Functions: 

• Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts 
• Partnering, consulting and communicating with Key Customer Management. 
• Partnering, consulting and communication with Key internal stakeholders. 
• Identifying, planning and executing growth strategies and tactics. 
• Supporting change and transition activities, and monitors rollout schedules, targets and plans. 
• Ensuring that all standardization programs have been set and are being utilized effectively. 
• Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards. 
• Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance. 
• Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness. 
• Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM. 
• Following up and insuring problems and/or issues are resolved via work order management. 
• Presenting information to the customer during key meetings and reviews. 

Requirements: 

Education: 

• Bachelor’s degree preferred or equivalent level of professional experience. 

Experience: 

• 8+ years of relevant professional experience. 
• Minimum of 4 years of major account experience. 
• Minimum of 2 years of experience in the services sector. 

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information,  visit www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.