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SCI Shared Resources LLC

UI/UX Designer II

SCI Shared Resources LLC, Houston, Texas, United States, 77246


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The UI/UX Designer is responsible for the overall consumer-facing digital user experience at Service Corporation International, including that of websites and various other digital assets, such as delivering high-performing conversion optimized landing pages and digital ad assets.

This individual will research and create user journeys, using findings and industry best practices to design aesthetically appealing and functional user experiences. Facilitate the development of user experiences across SCI’s network of websites and digital products.

This position will be a part of a growing Digital Marketing Team and will be a key player in major website feature enhancements. This is an exciting opportunity to contribute to best-in-class marketing strategies and create digital products that will revolutionize the funeral industry.

Working Hours:

Houston-based: Hybrid schedule, in-office 50% of time, every two weeks (Tues + Wed one week, Tues + Wed + Thurs one week) The rest working from home.

SPECIFIC RESPONSIBILITIES:

Design & Implementation

Create sketches, user flows, wireframes, visual design comps, interaction designs and high-fidelity prototypes for responsive consumer-facing websites and internal applications

Develop holistic design systems in Figma to support consistency across websites and applications

for different brands and products

Collaborate closely with Product Management to jointly develop new impactful features across digital web properties

Collaborate with SEM and content teams to ensure content and design seamlessly work together to achieve the objective of high conversion goals

Collaborate with front end developers and IT to create digital experiences

Oversee the design lifecycle for new product and feature development, and develop and maintain our design system and processes

Independently initiate enhancements to improve user experience and conversion rate

Design the visual language for digital products, ensuring alignment with SCI’s brand guidelines

Test designed featured and enhancements in a test or stage environment prior to public release

User Experience Research

Create comprehensive test scripts for use in unmoderated qualitative testing using an approved vendor and administering those user tests on a consistent basis

Analyze user test results, translate into potential features and enhancements

Conduct routine A/B tests on different areas of the website as well as landing pages in order to identify the highest performer

Routinely review customer feedback recordings from online vendors and propose solutions for any observed pain points.

Administrative

Maintain online web style guide and universal component assets

Keep current with UI/UX trends and best practices and routinely contribute findings

internal subject matter expert for UI/UX and web accessibility

MINIMUM REQUIREMENTS:

Education

Bachelor’s degree in web/interaction design, computer/human interface, information design, graphic design or related field

Experience

At least 4-6 years' experience in user-centered research and design for responsive, cross- browser and mobile experiences

Experience creating and implementing design systems in Figma

Experience administering unmoderated user testing

Experience working in an Agile environment/team a plus.

Experience working in a/b testing methodologies and projects.

Experience in both e-commerce and AI-centered work a plus.

Familiarity with responsive front-end frameworks like Bootstrap a plus.

Familiarity with Sitecore CMS and Google Analytics a plus.

Strong ability to conceptualize and communicate visually

Strong working knowledge of Figma or XD. Experience with Adobe Creative Cloud and its various tools (Illustrator for vector work, Photoshop for editing photos)

Working knowledge of HTML and CSS is required; experience with JavaScript/JQuery, iOS and Android, a plus

Effectively communicate UI/UX recommendations and presentations, including senior leadership and other areas of Marketing as a whole

Ability to output findings from user tests and communicative learnings to the team

Quickly adapt to rapidly changing technology and apply it to the needs of the business/KPI

Ability to prioritize and manage several milestones and projects efficiently

Solid teamwork and interpersonal skills

Fast learner

Temperament and collaboration style open to routine reviews and constructive criticism with fellow Design team members

Postal Code: 77019

Category (Portal Searching): Marketing and Advertising

Job Location: US-TX - Houston

Job Profile ID: C00985

Time Type: Full time

Location Name: SCI Corporate Office